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Refund Request

  1. Community Forums
  2. Specific Use Questions & Macros
  3. Refund Request
1526095386

Edited 1526095675
Zane
Permalink for 6374552 Quote
Hi my son in law purchased Princes of the Apocalypse and Tomb of Annihilation on this account without my permission. I made the foolish mistake of having my login details saved and he took advantage of it. He is only 14 years old and he has no concept of money and I did not sanction these purchases. Is there any possible way to get a refund? I have recently had my hours cut back and can not afford to lose 100 dollars out of my bank account. I need to put food on the table. Not sure who to contact about this issue.
1526095838
Scott C.
Forum Champion
Sheet Author
API Scripter
Compendium Curator
Permalink for 6374575 Quote
All account issues should be addressed through email with the devs via <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a>
1526096079

Edited 1526096182
Pat S.
Forum Champion
Sheet Author
Permalink for 6374588 Quote
Hello Zane. Scott C is correct.&nbsp; For your privacy and safety, please contact Roll20 directly by sending an email to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> for issues such as this. With it being the beginning of the weekend, a response might be slow to the email. As this will be resolved through email, this thread will be closed.