Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
×

Cookie Preferences

We use Cookies to help personalize and improve Roll20. For more information on our use of non-essential Cookies, visit our Privacy Policy here.
Create a free account
This post has been closed. You can still view previous posts, but you can't post any new replies.

Storage Space Bug

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Storage Space Bug
1526192590
Yan Kodiac
Pro
Permalink for 6377972 Quote
Hello, I seem to have run into a storage bug. I have tried multiple browsers as well as logging out and back in. The image should be self-explanatory. I have a pro subscription but a storage cap of 100 MB which is what free users get. Any help is appreciated.
1526206421
Teun
Pro
Permalink for 6378219 Quote
Have you recently become a Pro member? If so it might take time for Roll20 to change your storage quota.
1526243882
Ziechael
Forum Champion
Sheet Author
API Scripter
Permalink for 6379768 Quote
As above ^^ Logging out and in again may help also. If the problem persists please send an email to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> as this is technically a subscription based issue and we prefer to keep those nice and safe in private communications :)
1526246796
Yan Kodiac
Pro
Permalink for 6379927 Quote
Ive been a pro member for years but I'll shoot them an email. Thanks.