[Bug] Turn tracker had items that some players could see others not

I had a situation today where I had copied player tokens to a new page and I could see them show up in the turn tracker immediately. I added two bad guys and was ready to go. Some players were not able to see these tokens (that they where able to see and move on the page) in the turn tracker. I asked one of the players to leave Roll20 and come back in but the problem still existed. I deleted everything from the turn tracker and added all the tokens again, that solved the problem for all players. I am running Chrome 32.0.1700.107 on Macintosh OS X 10.7.5 and a 1920 x 1080 resolution. My players mostly run Chrome or Firefox as far as I know.

Hm. Did you by any chance have some of the tokens that weren't showing up either on the GM layer or were the players split between pages? For players on multiple pages, for instance, only the GM will see all the tokens on the turn tracker. Players will only see things on the same page as they are: <a href="https://wiki.roll20.net/Turn_Tracker#Turn_Tracker_on_Multiple_Pages" rel="nofollow">https://wiki.roll20.net/Turn_Tracker#Turn_Tracker_on_Multiple_Pages</a>

The trick is to clear the turn tracker completely every time you change pages ; the reason is, as SarahA said, anything on one page remains visible to the GM, when switching to a new page, but the players will see only the items on the new page.

The tokens and the players were all on the same page, or in other words, the players were on a page that had tokens with a turn (but these were copied tokens). My thinking would be that they would be able to see them, regardless of what else I as a GM would see in the turn tracker. I guess the possibility to have players on different pages makes things very tricky, so far I thought the turn tracker was bound to a page...

Philipp C. said: the players were on a page that had tokens with a turn (but these were copied tokens). Yes; I think that you may have placed the tokens in the turn order while on another page. Strangely, that doesn't work for some reason. Your players can only see tokens that are placed in the turn order on the page they're currently on. This is why you need to completely clear the turn order every time the page is changed (at least, clear it of those tokens involved in this issue.)

Well, then I encountered a feature and not a bug... maybe this can be changed into a suggestion that the GM should have some indication on the turn tracker from which page a token is that shows up in the turn tracker. Otherwise, I guess this can be closed.

If you'd like you can make a thread in the suggestions form regarding this.