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Campaign Upgrade - how long should it take?

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Campaign Upgrade - how long should it take?
1388917213
Michael W.
Permalink for 558030 Quote
My campaign took a break over the holidays and came back for the first time in three weeks this evening. I logged in at 7:55pm my time (Chrome, OSX, no new extensions) and received a notice that my campaign was being upgraded, and I shouldn't close the window or leave the page. It's now 8:21pm and it's still upgrading. Is this supposed to happen?
1388930697
Chris B.
Permalink for 558213 Quote
Mine has been going for a long time too and it isn't even very big yet.
1388932458
Riley D.
Roll20 Team
Permalink for 558240 Quote
Sorry about that, there was a small hiccup in our processing server for these. Should be fixed now. Reload if you're already waiting on it to process.
1392092957
Daniel R.
Permalink for 644023 Quote
It's Feb 10th an i'm experiencing it now after going on break around the 10th. We haven't gotten far in it either but its been upgrading for 35 minutes at the moment through google chrome
1392112116

Edited 1392123986
swampedbybunnies
Plus
Permalink for 644359 Quote
Same here: had my 'Red Sands' reloading for several hours last night -nothing. My 'Doghouse Blues' game same, Also over 4 hours so far this morning: it is simply not happening.
1392128153
Trex
Permalink for 644549 Quote
Hi ! same for me, my campaign is stuck in the "Upgrade in progress" process
1392131599
Thaljun
Permalink for 644633 Quote
My campaign is also stuck in the upgrade in progress process and has been for a day. Is there a fix for this? I have a session coming up on Thursday and it would be a bummer for the campaign site to be down.
1392132202
swampedbybunnies
Plus
Permalink for 644645 Quote
I ended up dumping the non functioning sites and creating new ones. Not at all satisfactory, but there was no option as I actually need sites to play. Please rectify this issue for the future: I've ending up dumping maps I will now have to re-create.
1392137485

Edited 1392139428
Sarah A.
Pro
Permalink for 644806 Quote
It's been reported to the developers so they can investigate what might be causing the problem.
1392138285

Edited 1392138327
Riley D.
Roll20 Team
Permalink for 644834 Quote
It should be fixed, go ahead and give it another try (as in, if you're already stuck on the upgrade page, reload the page or go back and try to launch the campaign again).
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