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Can't drag and drop certain monsters from Journal or Compendium (can drag and drop others)

A detailed description of the issue. The more information you can give us, the better able we'll be to fix the issue promptly! I'm running Curse of Strahd. I have issues with getting JSON parsing errors when I drag certain monsters (unfortunately it's things like "Zombie") and not others I've added to the Journal. When I release the token my console shows:app.js?1528214014:101 Body drop! app.js?1528214014:101 drop on upper canvas firebase.2.4.0.js:45 FIREBASE WARNING: Exception was thrown by user callback. SyntaxError: Unexpected end of JSON input at JSON.parse (&lt;anonymous&gt;) at <a href="https://app.roll20.net/assets/app.js?1528214014:1" rel="nofollow">https://app.roll20.net/assets/app.js?1528214014:1</a>... at <a href="https://app.roll20.net/assets/app.js?1528214014:9" rel="nofollow">https://app.roll20.net/assets/app.js?1528214014:9</a>... at <a href="https://app.roll20.net/assets/firebase.2.4.0.js:2" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:2</a>... at gc (<a href="https://app.roll20.net/assets/firebase.2.4.0.js:52:165" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:52:165</a>) at cc (<a href="https://app.roll20.net/assets/firebase.2.4.0.js:30:216" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:30:216</a>) at dc (<a href="https://app.roll20.net/assets/firebase.2.4.0.js:29:1259" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:29:1259</a>) at Object.I (<a href="https://app.roll20.net/assets/firebase.2.4.0.js:218:393" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:218:393</a>) at <a href="https://app.roll20.net/assets/firebase.2.4.0.js:1" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:1</a>... at Qh.h.Ld (<a href="https://app.roll20.net/assets/firebase.2.4.0.js:188:104" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:188:104</a>) S @ firebase.2.4.0.js:45 firebase.2.4.0.js:52 Uncaught SyntaxError: Unexpected end of JSON input at JSON.parse (&lt;anonymous&gt;) at app.js?1528214014:101 at app.js?1528214014:94 at firebase.2.4.0.js:201 at gc (firebase.2.4.0.js:52) at cc (firebase.2.4.0.js:30) at dc (firebase.2.4.0.js:29) at Object.I (firebase.2.4.0.js:218) at firebase.2.4.0.js:183 at Qh.h.Ld (firebase.2.4.0.js:188 This is on both a chromebook and windows. This is both with Chrome (Chrome 66.0.3359.203) and Firefox (60.0.2). This is in incognito window and normal.&nbsp; The campaign ID is&nbsp;2430211, I can grant access if you want to test. Step by step instructions on how to reproduce the issue. 1. Be me. 2. Open roll20 in a new incognito window. 3. Sign in and launch the campaign. 4. Pick a map -- or use the one that's open it doesn't matter... 5. Go to journal and type "Zombie" 6. Click on the word "Zombie" under monsters and drag and release. 7. Go back to step 6. Your computer's settings (A good place to find this info if you don't know it is Support Details ): Web Browser Chrome & Firefox Browser Version&nbsp;&nbsp;Chrome 66.0.3359.203 and Firefox 60.0.2 Operating System ChromeOs Stable release, Windows 10 64-bit If Javascript is enabled Yes Your anti-virus software No / Windows Defender only. List of any browser add-ons or extensions enabled All disabled in incognito. You can optionally include screenshots by using the "Attach a File" link when submitting a post. A Console Log from the moment you logged into the page through when you encountered the issue.: As above
Hi Pratik, A few extra questions for you here: 1) Does this happen if you create a new Curse of Strahd game and attempt the same steps? 2) Just to confirm, are you dragging from the journal on to the tabletop or into a character sheet? Thank you!
Hi Drespar, 1) No, it seems to work fine on a brand new Strahd module-based campaign. 2) The tabletop. Thanks!
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Edited 1532759252
Hey, did this ever get resolved? I am having the exact same issue on Curse of Strahd as well. I can't drag any entries that was already included in the game (e.g. Animated Halberd). I tried dragging it by the name and not the 3 dots that you use to move the entry around in the journal itself. The only change I've done to the campaign is that I bought the addon Ravenloft topdown maps and added them. Dragging things from the Monster Manual does work, though. Not sure if I should post here (which seems like the same problem) or make a separate thread.
I just tested this. The problem seems to stem from adding the Ravenloft top down maps. It was working fine when I made a new CoS campaign. I was able to drag monsters from the journal on maps. As soon as I add the Ravenloft top down maps, it doesn't work. Is this a quick fix?
After not really hearing anything to try, I started a new campaign, transferred my player cards and custom maps and deleted the broken campaign. I never found a fix. P
If I don't hear anything back next week, I'll email their team directly. I bought a direct add-on to the product and it messes it up, and get no answers. This is not okay... I think they're just not working this weekend and hopefully will get back to me next week. Although I doubt I am the first case of this. Curse of Strahd is a pretty popular campaign...
Hi Pratik, I apologize that this slipped through the cracks so severely. Thank you to the mod team for pinging this to me as I apparently did not follow the thread. That said, I believe you might be running into a known issue when adding the map pack addon to a curse of strahd game. The module has all of the same maps as the map pack so it is not necessary to use the addon. If you would like a refund for the map pack (since it is really only for non-curse of strahd module games), please feel free to email us at <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a> and we can push that through for you. AuraofMana, I have replied to your personal thread in regards to this issue and will follow up there. I believe you are experiencing the same issue however.
Thanks Drespar. Good to know that that's the root cause and that you're looking into a fix. I appreciate the response. Pratik