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Recent issues with FIrefox

1) I click the Sign In button, nothing happens, no drop-down menu, no ability to log in, nothing. Was finally able to reach a login through accepting a game invite through Discord, which led me to discover that 2) I have a notification. I click on the Notification, nothing happens as with the Sign-in button. 3) for some reason the Initiative tracker in several games I've been in appear blank for me. Everyone else in the game seems to be able to see it fine, but I see nothing but a blank list. Issues #1 and #2 started yesterday, #3 has been ongoing. Internet Explorer has things working fine. I however wish to continue using Firefox. I appreciate any and all suggestions.
1530248015
Gen Kitty
Forum Champion
I'm sorry to hear that you're having issues with the site. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!)
Win7 Firefox Quantum v61.0 Java Enabled Avira Antivirus Firefox Addons: Linkificator, Greasemonkey, Adblockplus, popupblocker Console Log JQMIGRATE: Migrate is installed with logging active, version 3.0.0 v2.js:31:368 Loading failed for the &lt;script&gt; with source “<a href="https://www.google-analytics.com/analytics.js”" rel="nofollow">https://www.google-analytics.com/analytics.js”</a>. roll20.net:1 Loading failed for the &lt;script&gt; with source “<a href="https://js-agent.newrelic.com/nr-1071.min.js”" rel="nofollow">https://js-agent.newrelic.com/nr-1071.min.js”</a>. roll20.net:1 [Show/hide message details.] Error: Permission denied to access property "apply"[Learn More] v2.js:26:6142 trigger <a href="https://roll20.net/assets/v2.js:26:6142" rel="nofollow">https://roll20.net/assets/v2.js:26:6142</a> trigger/&lt; <a href="https://roll20.net/assets/v2.js:26:6727" rel="nofollow">https://roll20.net/assets/v2.js:26:6727</a> each <a href="https://roll20.net/assets/v2.js:24:14946" rel="nofollow">https://roll20.net/assets/v2.js:24:14946</a> each <a href="https://roll20.net/assets/v2.js:24:13603" rel="nofollow">https://roll20.net/assets/v2.js:24:13603</a> trigger <a href="https://roll20.net/assets/v2.js:26:6706" rel="nofollow">https://roll20.net/assets/v2.js:26:6706</a> s.prototype.toggle <a href="https://roll20.net/assets/v2.js:31:32145" rel="nofollow">https://roll20.net/assets/v2.js:31:32145</a> dispatch <a href="https://roll20.net/assets/v2.js:25:17732" rel="nofollow">https://roll20.net/assets/v2.js:25:17732</a> add/g.handle <a href="https://roll20.net/assets/v2.js:25:15778" rel="nofollow">https://roll20.net/assets/v2.js:25:15778</a>
1530299383
Gen Kitty
Forum Champion
Thank you for the log.&nbsp; A Dev will be by to poke at this :)
Hi Dan, Sorry for the delayed response here! Could you try the steps you mentioned without addons or extensions enabled as well as in private browsing?