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Using Video & Audio Shuts off Video

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Using Video & Audio Shuts off Video
1532197432
Emily H.
Permalink for 6606651 Quote
Choosing " I want to  broadcast  to others: Video & Audio" causes the video to stop working. Audio cannot be broadcast at all. I've refreshed, tried different browsers, checked audio and video settings, followed the roll20 troubleshooting guide... It all looks like it should be working. If I select "I want to broadcast to other: Video" the video works. Help would be appreciated!
1532199184
Gen Kitty
Forum Champion
Permalink for 6606768 Quote
There is a dedicated bugs thread for the WebRTC.  Please go over there and provide your: Operating System Browser and Version Description of the Issue WebRTC Debug Log (Click the "Download WebRTC Debug Log" button under the settings tab, please be aware the  log only exists in your and your players browsers up until you or they refresh. So, you'll want to download the log right after you start having issues, but before anyone refreshes to get the most useful information. )