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Game crashing for GM and all players repeatedly tonight.

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  2. Bug Reports & Technical Issues
  3. Game crashing for GM and all players repeatedly tonight.
1534578242
Jeremiah N.
Pro
Permalink for 6695356 Quote
We just gone done playing, so I don't know if it's a bit late to post this, but I thought I would just in case anyone else is having this problem. But all throughout our game tonight, Roll20 kept crashing. The game would freeze, the chat would crash, and the page would become unresponsive, sometimes requiring us to close the entire page and go back in from the main page. It happened to everyone, 7 people in total, and happened regularly, for some of us 4 or 5 times over the course of the evening. Just felt like the server was having major issues.
1534598056
Drespar
Roll20 Team
Permalink for 6695708 Quote
Hi Jeremiah, We are aware of some ongoing issues with Firebase which would cause some of the issues as you have described. These issues were exacerbated fairly late in the evening PDT. You can check out server statuses for our game shards here:&nbsp; <a href="http://status.roll20.net/" rel="nofollow">http://status.roll20.net/</a> As well as the general Firebase status here:&nbsp; <a href="https://status.firebase.google.com/" rel="nofollow">https://status.firebase.google.com/</a> Unfortunately, at this time we can only wait for Firebase to fully resolve their on-going issues.
1534704281
CeeJay B.
Pro
Permalink for 6706872 Quote
Hey Jeremiah, For the sake of keeping things organized, we're going to consolidate any further discussion of Firebase issues here:&nbsp; <a href="https://app.roll20.net/forum/post/6700637/8-slash-18-slash-18-firebase-connection-issues" rel="nofollow">https://app.roll20.net/forum/post/6700637/8-slash-18-slash-18-firebase-connection-issues</a> Thanks (and, again, sorry for the inconvenience)!