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[Runequest Roleplaying in Glorantha] New glitch in sheet display

So now this is happening:
1538520431
David
Sheet Author
clear your cache
Did that.  Didn't help.
1538526074
David
Sheet Author
There are bunch of service disruption issues on the  status  page.  You may want to wait until they are resolved and try again.
1538562716
David
Sheet Author
And BTW it is not a glitch in the sheet.  It is the same as it was the last time this same "glitch" occurred. Sometimes Roll20 seems not to be able pull images to the sheet from wherever they have been stored, probably due to whatever issues were being displayed on the status page. The status page should be your first port of call with these sorts of issues.  As I said the last time character sheet authors have no control over how images get to the character sheet apart from uploading them.
1538566914
Andreas J.
Forum Champion
Sheet Author
Translator
Oh, so if I yesterday saw that a few image links where broken on another sheet, it doesn't have to mean the links are actually broken and the mimages have to be moved to github(I guess I should upload the images there anyway)?
1538568333

Edited 1538568626
David
Sheet Author
The images for the Runequest sheet are on Github. If it occurs type FIREBASE_ROOT into the console scroll the console down and you should get a result like&nbsp; <a href="https://roll20-4.firebaseio.com/" rel="nofollow">https://roll20-4.firebaseio.com/</a>" &nbsp;the 4 after the Roll20- seems to be the shard you are on.&nbsp; Check if&nbsp; that shard has issues or there any other issues on the&nbsp; Roll20 status page. I would also create another game with the same sheet and see if you get the same problem. Make sure the game gets created on a different shard from the one you are having problems with.&nbsp;
1538569700
David
Sheet Author
You could also right click the image and grab the image source e.g <a href="http://imgsrv.roll20.net/?src=raw.githubusercontent.com/Lockbox313/roll20-character-sheets/master/RunequestGQS/air%20rune.jpg" rel="nofollow">http://imgsrv.roll20.net/?src=raw.githubusercontent.com/Lockbox313/roll20-character-sheets/master/RunequestGQS/air%20rune.jpg</a> &nbsp; and paste it into the url bar and see if you get the image. Then take the actual&nbsp; image address after the src = and put http: or https: in front and paste that into the url bar e.g <a href="https://raw.githubusercontent.com/Lockbox313/roll20-character-sheets/master/RunequestGQS/air%20rune.jpg" rel="nofollow">https://raw.githubusercontent.com/Lockbox313/roll20-character-sheets/master/RunequestGQS/air%20rune.jpg</a> &nbsp;
No clue what any of that means, but my other players see the character sheet just fine so it seems to be on my end, but clearing the cache isn't solving it.&nbsp; What is the console you speak of and how do I access it?&nbsp; What is Github?&nbsp; Do I go there to find this console you speak of?
1538596620
David
Sheet Author
Scott C. said: No clue what any of that means, but my other players see the character sheet just fine so it seems to be on my end, but clearing the cache isn't solving it.&nbsp; What is the console you speak of and how do I access it?&nbsp; What is Github?&nbsp; Do I go there to find this console you speak of? When did you last clear your cache and did you bother checking the status page before you did it like I suggested?
I checked the status page, but don't really know how to interpret what it says there. Which of those locations should I worry about?&nbsp; How do I know which shard has my server?&nbsp; Today it all looks fine.I cleared the cache again just a minute ago.&nbsp; Still screwy.&nbsp; Now I'm going to disable Add-Ons one at a time to see if that helps.
The good news: Disabling DuckDuckGo's Privacy Essentials fixed the problem.&nbsp; The Bad news:&nbsp; Disabling DuckDuckGo's Privacy Essentials.&nbsp; Probably going to look for someplace else besides Roll20 where I can game online and keep my privacy too.
1538599671
David
Sheet Author
Scott C. said: The good news: Disabling DuckDuckGo's Privacy Essentials fixed the problem.&nbsp; The Bad news:&nbsp; Disabling DuckDuckGo's Privacy Essentials.&nbsp; Probably going to look for someplace else besides Roll20 where I can game online and keep my privacy too. You are welcome, glad to see I wasted my time trying to help you.
1538600184
GiGs
Pro
Sheet Author
API Scripter
Scott C. said: The good news: Disabling DuckDuckGo's Privacy Essentials fixed the problem.&nbsp; The Bad news:&nbsp; Disabling DuckDuckGo's Privacy Essentials.&nbsp; Probably going to look for someplace else besides Roll20 where I can game online and keep my privacy too. Can you add an exception for roll20?
Sorry David.&nbsp; Thanks for trying to help.&nbsp; Sometimes there isn't anything anyone can do to help.&nbsp; But your character sheet is a work of art and the standard to which all other character sheets should aspire to.&nbsp; It's not your fault I'm having an issue.
1538662612
David
Sheet Author
right click the extension icon select options click&nbsp; Add site to whitelist type&nbsp; app.roll20.net &nbsp;where it says enter url click add to white list refresh your game page if you have it open
Sorry, but I got lost at "right click the extension icon".&nbsp; I tried right clicking DuckDuckGo Privacy Essentials, but there was no option to select.&nbsp; I don't know what to right click.
1538722032
David
Sheet Author
Scott C. said: Sorry, but I got lost at "right click the extension icon".&nbsp; I tried right clicking DuckDuckGo Privacy Essentials, but there was no option to select.&nbsp; I don't know what to right click. <a href="https://youtu.be/qug_Vmeq9Zo" rel="nofollow">https://youtu.be/qug_Vmeq9Zo</a>
Found a solution.&nbsp; Just opened up a New User that I only use to go to Roll20.&nbsp; So I can have DDG P E turned off for that user and everything works fine.