Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account
This post has been closed. You can still view previous posts, but you can't post any new replies.

All macros disappeared

I was logged in my campaign "White plume mountain" (<a href="https://app.roll20.net/campaigns/details/1917458/white-plume-mountain" rel="nofollow">https://app.roll20.net/campaigns/details/1917458/white-plume-mountain</a>) and everything was working fine, then I installed a patch for&nbsp; Lost Mine of Phandelver has an update available.&nbsp; Patch notes for version 1.4.. Don't know if there's any relationship with this operation but when the update finished all my macros disappeared from the campaign.&nbsp; What happened? Can they be recovered somehow? Thanks in advance for the help.
1540159475
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Simone, You should contact <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> and explain your problem. In the meantime, rollbacks are an automated feature available to&nbsp; Pro users &nbsp;only. Since you are a Pro subscriber — Please see this&nbsp; wiki for help with rollbacks . Normally I'd close at this point, but since there were complications that seem to have been caused by the patch, I'll keep this thread open for a bit, just in case you have a related problem.
1541118922

Edited 1541118949
Joe
Pro
Same thing happened to me, I'll write to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> . &nbsp;:-/ My game started as Phandelver, but has been copied a few times since then.
Hey Joe, Did Keith's rollback suggestion help you? We haven't seen an email from you yet, so we wanted to check in! :)
I was able to manually recover the macros from a previous backup, but could not replicate the problem re-applying the patch upgrade on other backup copies of the same game. Can't really tell what caused it. Anyway thank you very much for the support. I'd say you can close the thread if you want.
1541259850
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Glad you are up and running, Simone!