Token Tints not working

So im using a tint to make some monsters more visually distinct to my players and we've been having some issues with the token tints; nameley that tokens that are copied from other tokens do not show tints to most of us. My (GM) View: Every player sees this except for one who sees the red tint it's supposed to have. This makes no sense to me as the tints were working fine literally 5 minutes ago and only broke when we changed maps. I don't understand what broke and would like some help getting it fixed.

Are you copying tokens from one page and pasting them to another or dragging out fresh tokens? The fact that one player can see tints but all others including the GM cannot is very unusual. Something does not sound right.  Could you please carefully work through these steps of our guide to   Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions  and  anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!) Thank you!

SO the problem did not persist on Firefox, and clearing the chache got it fixed. Do i have to tell my players to clear their cache to fix it on their end, too?

If you had differing reports from different players, it's probably not a bad idea. I'm going to close this thread and mark it resolved, since you got it working on your end, but don't hesitate to open a new issue if your players continue to have problems.