Player gets kicked back to game select screen

Hello all! One of my players gets dumped back to the game select screen multiple times every single session. We've tried every browser and it still seems to happen. I suggested that maybe he is using one of his "page back" buttons as a push to talk button, but he insists that this is not the case. Does anyone have any other ideas? Thank you in advance your time and attention!

When in doubt, have your player carefully work through these steps of our guide to Solving Technical Issues ! :) Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox public releases. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!)

Thank you so much for these tips! I'll get him to try these things and report back as soon as I have news.