Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Video broadcasting NOT WORKING 2019

Since 02/18/2019 me and my party can't see each other video camera anymore. Each one of the participants can only see its own camera. We've tried everything to put it running, without success. (including trying other browsers, like Edge, Brave and Pale Moon) Is someone else with the same problem? Can anyone help? Thanks.
1550761615
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Is your game run on the production server or the dev server? There was a recent code push to the dev server.
Hi Rafael, Could you also grab a console log + WebRTC debug log? You will find a button for the debug log in the settings tab of the right-side pane.
keithcurtis said: Is your game run on the production server or the dev server? There was a recent code push to the dev server. I' don't know. How can I give you this answer?
1550764703

Edited 1550765383
Drespar said: Hi Rafael, Could you also grab a console log + WebRTC debug log? You will find a button for the debug log in the settings tab of the right-side pane. I've just made a test with one of the members. Sadly I didn't have the time to hit the Debug Log (next time I will do that). BUT we've made a change that worked: I was using Firefox (because I need to use it) and my friend, Chrome. So he changed the BROADCAST INPUT from "VIDEO ONLY" to "VIDEO AND VOICE". (I was still using "VIDEO ONLY) It WORKED! Both of us saw each other. The next step is to test with other members and find a way to block the microfone, because we use Discord for audio.
1550765410
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Rafael 47 said: keithcurtis said: Is your game run on the production server or the dev server? There was a recent code push to the dev server. I' don't know. How can I give you this answer? The URL for the game would contain "app.roll20dev.net". But apparently this is not the issue.
Having this same issue.
My group had the same issue last Saturday. Gave up and used Discord video in the end.
Since two weeks video in roll20 is buggy as hell and for one player everything is running slow on the map. Before that all was fine.
Same issue for my group. I cannot receive anyone else's webcam, unless I set mine to not broadcast. It's been about a week now, and is making interacting more challenging. The same is true for my six players.
1550857871
Stephanie B.
Forum Champion
Sheet Author
Hi, all. We pushed a stability hotfix this morning to address the issues with WebRTC. It may not be perfect-- we pushed this out without a complete test cycle. But it should be better than before, and we will continue to monitor performance and adjust the backend architecture as needed. If you have further issues with Video and Voice, please report them here .
Hello you all. Yesterday night our team used " SEND VIDEO AND VOICE " in the broadcast . All you have to do is set up to " RECEIVE  VIDEO ONLY " and you are ready to go. It worked. Now, with this HOTFIX , I can say nothing cause I haven't tested yet. ;)