Hello all, This is a known issue and the devs are working on it. You can follow the main thread for updates in the My Audio Feedback Thread . As such, I have moved your additional report, Jerry, to that thread. Ritto, if you are having this same issue, we ask that you please follow the Troubleshooting steps listed above. If the issue still persists, we ask that you follow Step 4 and post the information in that thread. This will help us collect more information to help remedy the issue. As I have moved the report there, I will go ahead and close this thread.