Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account
This post has been closed. You can still view previous posts, but you can't post any new replies.

Audio isn't uploading

I don't know what's going on, but whenever I try to upload audio for my games, it just stops partway through the upload and makes zero progress no matter how long I wait.
Hi Jerry, Could you please go ahead and fill out the template below with as much information as you can? Thank you! Description of setup Browser + Version Browser Addons/Extensions Operating System Bug Triage Results Please carefully work through to the first three steps of our guide to  Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeed in resolving the problem, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!)
I've done the three steps, and haven't resolved the issue. Google Chrome 72.0.3626.119 Adblock is disabled Windows 10
Could you also work through step 4 for the console log-- particularly capturing the action of attempting an upload? Thanks!
I'm both attempting to drag and drop the file, and using the browser to upload. I sit and wait, and it just... freezes there.
And so because the screenshot wouldn't upload properly I had to get a URL for it. Here we go.
Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-1GluBbwhHFh7we0+QS8ITDXRCckeQoCdc9y0nra3Spg='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-W4z4mOiwkRlHZN9ZhB3StyLZj6HgkMDMbkFJOavx/+M='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:1 Unchecked runtime.lastError: The message port closed before a response was received. jquery.migrate.js:20 JQMIGRATE: Logging is active app.js?1550855751:541 70 app.js?1550855751:543 TOUCH SUPPORTED: false app.js?1550855751:543 USING WEBGL ACCELERATION... app.js?1550855751:543 WEBGL STARTUP SUCCESS app.js?1550855751:545 Custom Sheet Translation app.js?1550855751:536 select app.js?1550855751:536 Switch mode to select app.js?1550855751:556 Initializing new dice engine with randomness... app.js?1550855751:556 Using random entropy app.js?1550855751:559 Compiling sheet... app.js?1550855751:559 Found rolltemplate: simple app.js?1550855751:559 Found rolltemplate: atk app.js?1550855751:559 Found rolltemplate: dmg app.js?1550855751:559 Found rolltemplate: atkdmg app.js?1550855751:559 Found rolltemplate: desc app.js?1550855751:559 Found rolltemplate: spell app.js?1550855751:559 Found rolltemplate: traits app.js?1550855751:559 Found rolltemplate: npc app.js?1550855751:559 Found rolltemplate: npcatk app.js?1550855751:559 Found rolltemplate: npcdmg app.js?1550855751:559 Found rolltemplate: npcaction app.js?1550855751:559 Found rolltemplate: mancerroll app.js?1550855751:559 Found rolltemplate: mancerhproll app.js?1550855751:559 Found Charactermancer Repeating Section: topbar app.js?1550855751:559 Found Charactermancer Repeating Section: leveler-topbar app.js?1550855751:559 Found Charactermancer Repeating Section: row app.js?1550855751:559 Found Charactermancer Repeating Section: utilityrow app.js?1550855751:559 Found Charactermancer Repeating Section: choose app.js?1550855751:559 Found Charactermancer Repeating Section: custom-proficiency app.js?1550855751:559 Found Charactermancer Repeating Section: custom-trait app.js?1550855751:559 Found Charactermancer Repeating Section: spell-holder app.js?1550855751:559 Found Charactermancer Repeating Section: spell-item app.js?1550855751:559 Found Charactermancer Repeating Section: asi-row app.js?1550855751:559 Found Charactermancer Repeating Section: hpbylevel app.js?1550855751:559 Found Charactermancer Template: l1-welcome app.js?1550855751:559 Found Charactermancer Template: l1-race app.js?1550855751:559 Found Charactermancer Template: l1-class app.js?1550855751:559 Found Charactermancer Template: l1-abilities app.js?1550855751:559 Found Charactermancer Template: l1-background app.js?1550855751:559 Found Charactermancer Template: l1-equipment app.js?1550855751:559 Found Charactermancer Template: l1-spells app.js?1550855751:559 Found Charactermancer Template: l1-feat app.js?1550855751:559 Found Charactermancer Template: l1-bio app.js?1550855751:559 Found Charactermancer Template: l1-summary app.js?1550855751:559 Found Charactermancer Template: final app.js?1550855751:559 Found Charactermancer Template: lp-welcome app.js?1550855751:559 Found Charactermancer Template: lp-levels app.js?1550855751:559 Found Charactermancer Template: lp-choices app.js?1550855751:559 Found Charactermancer Template: lp-asi app.js?1550855751:559 Found Charactermancer Template: lp-spells app.js?1550855751:559 Found Charactermancer Template: lp-summary app.js?1550855751:559 Found Charactermancer Template: lp-spellchoice app.js?1550855751:559 Found webworker script app.js?1550855751:559 Finding sheet rolls... app.js?1550855751:559 Including compendium template css. app.js?1550855751:562 window resize app.js?1550855751:543 Final set zoom! app.js?1550855751:542 UPDATE GL SIZE! app.js?1550855751:543 Final set zoom! tutorial_tips.js:7 tuts loaded 9Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. sheetsandboxworker.js?1550937861833:682 Starting up WEB WORKER app.js?1550855751:550 Final page load. app.js?1550855751:562 Refresh jukebox List! app.js?1550855751:550 Scan for new plays! app.js?1550855751:549 Auth'ed. app.js?1550855751:549 Go post auth! app.js?1550855751:549 initial setup app.js?1550855751:562 Refresh jukebox List! app.js?1550855751:547 T.i app.js?1550855751:562 Refresh jukebox List! app.js?1550855751:549 Got players value... app.js?1550855751:549 joining game... 3app.js?1550855751:546 Full load page! app.js?1550855751:549 We have 3 pages app.js?1550855751:547 Player -LXyARJPNTvHgXZm_0pu is offline... app.js?1550855751:547 Global Volume: 100=1 app.js?1550855751:549 Deferred finish joining... app.js?1550855751:541 Firebase Online app.js?1550855751:554 refershing page listings! app.js?1550855751:549 handle page changes app.js?1550855751:549 false app.js?1550855751:559 Refresh Journal List! app.js?1550855751:559 Search took 3ms app.js?1550855751:549 init active page! app.js?1550855751:546 activate page! app.js?1550855751:546 FULLY ACTIVATE VIEWS FOR PAGE. app.js?1550855751:545 Do refresh link cache! app.js?1550855751:559 Refresh Journal List! app.js?1550855751:559 Search took 44ms app.js?1550855751:550 Scan for new plays! app.js?1550855751:546 Graphics: 12 app.js?1550855751:546 Paths: 6 app.js?1550855751:554 refershing page listings! app.js?1550855751:546 Reorder by ZORDER app.js?1550855751:562 Refresh jukebox List! sample.png:1 Failed to load resource: the server responded with a status of 403 (Forbidden) app.js?1550855751:550 Object 4app.js?1550855751:546 Reorder by ZORDER app.js?1550855751:549 EVENT: addedfile app.js?1550855751:549 File app.js?1550855751:549 EVENT: sending app.js?1550855751:549 EVENT: complete app.js?1550855751:549 EVENT: addedfile app.js?1550855751:549 File app.js?1550855751:549 EVENT: sending app.js?1550855751:549 EVENT: complete app.js?1550855751:549 EVENT: addedfile app.js?1550855751:549 File app.js?1550855751:562 window resize app.js?1550855751:543 Final set zoom! app.js?1550855751:542 UPDATE GL SIZE! app.js?1550855751:543 Final set zoom! app.js?1550855751:562 window resize app.js?1550855751:543 Final set zoom! app.js?1550855751:542 UPDATE GL SIZE! app.js?1550855751:543 Final set zoom! app.js?1550855751:549 EVENT: sending app.js?1550855751:562 window resize app.js?1550855751:543 Final set zoom! app.js?1550855751:542 UPDATE GL SIZE! app.js?1550855751:543 Final set zoom!
Has there been any updates on this issue? I'm still experiencing this issue.
Hi Jerry, Thank you for providing us with this information. I have passed this along to our devs.
Is there any updates on this? I'm still not able to upload most of my audio (It seems to pick and choose which files it'll allow, which is really annoying).
I am having the same exact problem. I hope you guys can solve it as soon as possible.&nbsp; Thank you for your efforts, as I know implementing this feature was kind of hard, I consider this is a topic understandable in its own way.
Hello all, This is a known issue and the devs are working on it. You can follow the main thread for updates in the My Audio Feedback Thread . As such, I have moved your additional report, Jerry, to that thread.&nbsp; Ritto, if you are having this same issue, we ask that you please follow the Troubleshooting steps listed above. If the issue still persists, we ask that you follow Step 4 and post the information in that thread. This will help us collect more information to help remedy the issue. As I have moved the report there, I will go ahead and close this thread.