Do you have compendium sharing turned on for your game? Per the wiki <a href="https://wiki.roll20.net/Compendium_Sharing" rel="nofollow">https://wiki.roll20.net/Compendium_Sharing</a> : To turn on Compendium Sharing for a game, open the game details page and click the Settings button. From the drop-down, select Game Settings. Scroll down to the option marked "Share my compendium with players?" Select the Yes radio button. Below the sharing option, you can see how many game slots you have available, as well as how many players are in your current game. You can remove compendium access to your other games by clicking the X next to the game name, if you need to free up space. After you select Yes, be sure to scroll down to the bottom and click Save Changes. Also, not all books have been Charactermancer enabled yet (they are working to add the functionality to back catalog books that were released prior to the Charactermancer). As of now the PHB, Xanathar's Guide, and Ravnica all support the Charactermancer. Mordenkainen's and Volo's still need to be added. Products that support the Charactermancer will list it as one of their features on their product page in the Marketplace. Keep in mind, a lot of the options also don't show up until higher levels (specifically the various character options from Xanathar's Guide). If compendium sharing is enabled, you might want to test making a third level character to see if you have access to the various archetypes.