Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
×

Cookie Preferences

We use Cookies to help personalize and improve Roll20. For more information on our use of non-essential Cookies, visit our Privacy Policy here.
Create a free account
This post has been closed. You can still view previous posts, but you can't post any new replies.

Chat broken

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Chat broken
  4. Resolved (for bugs only)
1553377472

Edited 1553377558
охотник
Permalink for 7319122 Quote
Chat doesn't work in my game anymore. Game ID is 4088808. Win 10, newest Chrome version, although it doesn't work for any of my players across different operating systems and browsers.  It completely ruins the game so I expect a quick fix. New messages still appear when the chat archive is opened. Rolls don't work at all.
1553377700
охотник
Permalink for 7319127 Quote
Clearing the chat archive fixes it, no idea about the cause.
1553379445
Pat S.
Forum Champion
Sheet Author
Permalink for 7319221 Quote
Usually a malformed roll template or macro causes that chat corruption. The devs have been aware of it for years and are trying to fix it permentally. The work around is clearing the chat archive from outside the game but just make sure you save any info you want to keep.
1553381789
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 7319342 Quote
Here are some links to help: A game's Creator is often able to fix issues with their Text Chat by  clearing the Chat Archive  (note: not  clearing your current Chat Log ). A GM might want to copy/back up the Chat Archive before the Creator clears it.
1553402409
Berenice
Permalink for 7320133 Quote
Hello, thank you for letting us know clearing the chat archive resolved your issue.  As mentioned above this is a known issue.  I'll be closing your thread now.