Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Text Tool keeps closing itself

1554135934

Edited 1554136061
When I or my players try to add text to the virtual table the tool closes itself. Examples: Click on draw -> text -> click on screen = text box appears then immediately disappears.  CTRL+G -> click on screen = text box appears then immediately disappears. I tried changing my color and the background color of the map. Not sure why I thought that'd matter but there you go. It was doing this last week and is still doing it now. I had hoped the problem would go away on it's own. Is this a known bug or, more importantly to me, is there a known fix?  Edit - I forgot to mention. If I right click instead of left click it will allow the text box to have text entered. This puts the screen into free-scroll mode. The text then cannot be edited without using more right clicks. I don't consider this a fix as it's unwieldy and causes the screen to move around. 
1554139009

Edited 1554139023
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
This is a known bug that started to be reported a couple of days ago. A better workaround until it is fixed might be to select the text tool, click and hold where you want it to be and type a single letter. Then release. The resulting text object can be edited normally by double clicking with the selection tool.
It only affects Chrome, so you can also use Firefox as a workaround.
Got it, thanks!
Well, I can't get it to do anything, and I'm stuck using Chrome. I guess I won't be able to enter any text in advance of my game this Sunday. I hope this gets fixed soon!
1554258309
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Baron, the workaround did not work for you?
Keith, I just tried your workaround. It's awkward, but maybe I'll get the most important things added for now. You don't think that it'll get fixed that quickly?
1554342492
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
I honestly have no idea about or control over the matter. I just saw the problem and the workaround. I know it's been reported several times.
I didn't think you did, and I appreciate your sharing the workaround. I just figured that if it's a known problem, that someone would fix it and that would be that. Didn't expect it to take more than a few days, tops. When I pointed out a problem with our company's software to our IT dept, they'd fix it in a day or so.
1554346646
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
There's a lot of stuff that needs fixing at the moment, unfortunately. :) It probably all comes down to how easy the fix is. My guess is it's not a quick and easy solution, because it appears to have been caused by a recent Chrome update. Firefox does not display the symptoms, and the problem started directly after a recent Chrome build.
Díky za podporu Amatérských hráčů
So for me the solution is pretty simple: while having text tool selected, double click. Don't move your cursor - just double click and it won't dissapear.
Hm. Almost two months and not fixed. It's hard not to be frustrated.
Hello Baron, We are sorry to hear that you have encountered this issue. As previously noted, the devs are aware of the issue. Unfortunately, there is no time frame on when a solution to this issue will be able to be provide.  We thank you for your understanding. If you have any additional questions or concerns, feel free to let us know. Thanks!