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Urgent: Games missing

April 25 (6 years ago)
Seb
Pro

Hey Roll20 team. I can't find most of my games. Please tell me this is an easy fix.....

April 26 (6 years ago)

Edited April 26 (6 years ago)
Seb
Pro

I am missing almost 50 games.I recently had an asset pack removed from my account due to a refund, could there have been an error that caused half my games to be deleted? Please help lol.

You should probably send an email to team@roll20.net they may be able to help through there a bit faster.

Hello Seb,

We are sorry to hear that you have encountered this issue. I have passed this information along to the devs. 

However, since this may deal with account sensitive information, we also ask that you please email the devs at Team@Roll20.net.

Thanks!


April 26 (6 years ago)
Seb
Pro

Thanks, I shall do.

Hi Seb,

As this is an issue that you will need to email Team@Roll20.net about, I am going to close this thread.

Thanks!