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Urgent: Games missing

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Urgent: Games missing
1556236609
Seb
Pro
Permalink for 7401461 Quote
Hey Roll20 team. I can't find most of my games. Please tell me this is an easy fix.....
1556236943

Edited 1556239431
Seb
Pro
Permalink for 7401475 Quote
I am missing almost 50 games.I recently had an asset pack removed from my account due to a refund, could there have been an error that caused half my games to be deleted? Please help lol.
1556241243
Jake M.
Permalink for 7401610 Quote
You should probably send an email to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> they may be able to help through there a bit faster.
1556297111
Dragon Dreamer
Permalink for 7402708 Quote
Hello Seb, We are sorry to hear that you have encountered this issue. I have passed this information along to the devs.&nbsp; However, since this may deal with account sensitive information, we also ask that you please email the devs at <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a> . Thanks!
1556303840
Seb
Pro
Permalink for 7402938 Quote
Thanks, I shall do.
1556370901
ArtRaven
Permalink for 7404449 Quote
Hi Seb, As this is an issue that you will need to email&nbsp;<a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a> about, I am going to close this thread. Thanks!