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Last few hours of work gone.

Saturday 27th April 2019: 6.40 pm GMT I've lost multiple hours of edits on one or more of my Games. I'm not sure exactly how many: maybe the last four hours of work has gone.  Has there been an outage? The Claw.
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keithcurtis
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Nothing is reported on the status page . Did you have two or more games open at once in different tabs or windows?
Hmm, intriguingly enough, I did. Sounds like a known issue?
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Edited 1556388898
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
The way a roll20 session works (to my non-technical understanding) is that the current session is held in a cookie. If you refresh the window, it will load the last game that was booted up. That's why when someone recommends testing with a user and gm account simultaneously, or setting up a dummy user for the purposes of streaming a twitch session, that a private browsing window or even another browser be used. I don't think it's a bug so much as "the way it works", and probably has something to do with resource and memory management. My sympathies that it blindsided you and caused you to lose work. That sucks. :( If you need to do such a thing in the future, I'd suggest the methods above to keep them both open and separate. Edit: I'm not sure what could be done to preserve both games if somebody finds themselves in that situation but has not yet closed either game. Maybe somebody with more technical know-how will chime in.
Thanks very much for the info Keith. Kudos. I didn't lose much - I was just keeping characters in parallel streams of the same game 'synced'. Thanks to your reply I now know to keep only one game open at a time :0)