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Audio doesn't autostart for some of my player

As it doesn't autostart for me. One of my player can log in roll20 and the music plays for him just fine, but for the rest of us I have to restart the music while we are logged. Anyone else with this problem?
We're sorry to hear that you are experiencing issues with this. Please carefully work through to the first three steps of our guide to Solving Technical Issues: Step 1: Make sure to use the right browser            - Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20            - Please disable all add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!