Hello Coral, We are sorry to hear that you have encountered this issue with playing music. Be sure to check out the Bring Your Own Beat Bug Thread for known issues and possible assistance. However, to rule out potential issues, please carefully work through these steps of our guide to Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!