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Players can see everything

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Players can see everything
1396146513
Christopher C.
Plus
Permalink for 745990 Quote
One of my players on my campaign can see everything when I have dynamic lighting on. The rest cannot. Why is this happening?
1396146830
Sky
Permalink for 745995 Quote
Tell them to log out and back in.
1396148173
Christopher C.
Plus
Permalink for 746027 Quote
HoneyBadger said: Tell them to log out and back in. Did that several times. The weird thing is that if he zooms in and out, he can see part of the map, and some remains hidden. However, he can always see some of the map--he said he doesn't even see the GM opacity. It's just as bright as day.
1396148802
Sky
Permalink for 746043 Quote
1. Tell 'em to use a different browser. 2. Update his video drivers.
1396179640
Christopher C.
Plus
Permalink for 746521 Quote
1. Yup. 2. Uh-huh. Things to know: 1. He had GM rights, but "rejoin as player" didn't fix the issue. I demoted him to player, but he still saw everything. I tried "kick player" and re-inviting him, but it still didn't fix anything. Is there perhaps a tech support number?
1396181481
Riley D.
Roll20 Team
Permalink for 746548 Quote
Have him follow these steps: <a href="https://wiki.roll20.net/Solving_Technical_Issues" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues</a>
1397180103
Chad
Sheet Author
Permalink for 771616 Quote
Same problem happening here with one of our players.
1397181043
Gid
Roll20 Team
Permalink for 771656 Quote
See Riley's post above, Chad. Have your player follow those steps.
1397236331
Christopher C.
Plus
Permalink for 772813 Quote
FYI: the issue didn't happen the last time we played. Weird. We'll see what happens tonight!
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