have found that the Tokbox video + voice chat used on Roll20 works
best in Firefox, works okay in Chrome and doesn't work at all in
Internet Explorer. Disable Video + Voice: Go to my settings. Under
Video + Voice, "For I want to Broadcast to others" select Disable, for
"I want to Receive from others"select Disable. For Video/Player Avatar
Size select Small. Renable
Video + VoiceGo to my settings. Under Video + Voice, "For I want to
Broadcast to others" select Voice and Video, for "I want to Receive from
others" select Voice and Video. Doing this should change the Tokbox window
from profile picture to Toxbox flash player window. Tokbox
Device Setup: Click the wrench icon to access the settings for Tokbox.
Verify that your webcam and/or sound device are correct, if not select
Change and choose the correct device. If your camera is working you will
see your webcam transmitting video. If your microphone is working you
will see the audio levels fluctuate when speaking. When done click the x
in the upper right corner. *If either of these does not work go back
to your computers hardware settings and verify that they are working.
Use the computers internal diagnotics to test the devices.
Flashplayer
Security: Flashplayer requires a certain level of security to access
your camera. Verify the Toxbox applet has permission to run. Right click
on the Tokbox applet and select "Global Settings...". Click the second
tab Camera and Mic. Verify that "Ask me when a site wants to use camera
or microphone (recommended) is selected. Click the "Camera and
Microphone Settings by Site..." button. Scroll down and find the website
"static.tokbox.com". Verify it has the Allow access to your Camera and
Mic. If not, click the website and select Allow in the drop down menu
below. I
have found that when I am first launching the campaign I have to
disable and renable the video and voice upon starting a session. If you continue to have problems it is either a hardware issue or flashplayer rights issue. Hope this helps.
