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Tokens and map settings not loading, Dungeon of the mad mage

Hey guys so i'm the DM for a DotMM group and when i loaded up the session for the week no ones tokens were there neither were all the preloaded NPC/monster tokens and all my map settings were reset PLEASE HELP!
Hello Richard D., I'm sorry to hear that you're having issues with the your campaign. It seems as though you have 2 campaigns named "Dungeon of the Mad Mage". Please be sure that you are accessing the correct one. If you are using the correct one, then please carefully work through these steps of our guide to  Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!) Thank you!