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Turn tracker improper name

When my players roll initiative it shows their player name in the tracker instead of character name. We have tried everything to change this and cannot figure out how to set it with the character name instead. 
1560199438
The Aaron
Roll20 Production Team
API Scripter
The name in the initiative tracker is taken directly from the Token (unless it's a custom turn, which only the GM can add—would be obvious in that case), make sure your players' Tokens have the right name. 
1560199439
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
What is the character name and the token name? Sometimes these can confuse the system if certain words are used.
That did it, I didn't even think about double clicking the token for the displayed name. Thanks guys!