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Can't Get Past the Loading Screen

Now, I want to start by saying I tried it in Opera, Chrome and Firefox.I tried clearing the cache in each browser, and for some reason CTRL+SHIFT+K doesn't do anything on the loading screen. I log in, and it doesn't get past the loading screen. The chat bar remains empty on the side. Now, this may be worth noting -- I recently ran CCleaner and fixed a bunch of registry issues and deleted a whole bunch of temporary data. Since I did that, Roll20 won't load on my campaign, or the campaign I am currently a part of.
Okay, I managed to get the console log up. Gonna paste it here. Consider using 'dppx' units instead of 'dpi', as in CSS 'dpi' means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual 'dpi' of a screen. In media query expression: only screen and (-webkit-min-device-pixel-ratio: 2), not all, not all, not all, only screen and (min-resolution: 192dpi), only screen and (min-resolution: 2dppx) 70 app.js?1393254376:21 TOUCH SUPPORTED: false app.js?1393254376:22 USING WEBGL ACCELERATION... app.js?1393254376:22 Switch mode to select app.js?1393254376:17 Initializing new dice engine with ranomness... app.js?1393254376:31 Using random entropy app.js?1393254376:31 window resize app.js?1393254376:33 UPDATE GL SIZE! app.js?1393254376:22 tuts loaded tutorial_tips.js:7 [!]event.returnValue is deprecated. Please use the standard event.preventDefault() instead. Final page load. app.js?1393254376:27 Scan for new plays! app.js?1393254376:27 window resize app.js?1393254376:33 UPDATE GL SIZE! app.js?1393254376:22 window resize app.js?1393254376:33 UPDATE GL SIZE!
1396699371
Pat S.
Forum Champion
Sheet Author
Have you gone into your browser and shut down your extensions and plugins? Usually there is one of them not playing nice so mostly it is recommended to disable all of them to see if that clears the problem. If the problem goes away then start re enabling them one by one till you find the misbehaving one.
See this thread: <a href="https://app.roll20.net/forum/post/697074/campaign-hangs-on-loading-screen-normal-fixes-inneffective#post-753791" rel="nofollow">https://app.roll20.net/forum/post/697074/campaign-hangs-on-loading-screen-normal-fixes-inneffective#post-753791</a>
I just wanted to update because I realized what was happening. Apparently there was SearchAssist adware on my computer that was disguised as a program called PureLeads. After deleting it, the annoying in-text ads stopped, and I can now access Roll20 without a workaround. It's strange though. System scans using Malwarebytes, AVG, and Security Essentials revealed nothing. I only realized it was there when I saw PureLeads in my programs list, and deleting it after being completely unable to recognize it. But yeah, so far the issue is resolved.