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Not being able to drop compendium items into character sheets

I am not ably to drop compendium items into my players sheets. If I make a new character sheet I am able to drop it into the new one. Most of these sheets were made using the charactermancer.   I have followed the troubleshooting steps I have tried on Chrome , Firebox and Edge. It works on none of them Browser                                                                                                                                                                                                 Loaner Browser Version Chrome 75.0.3770.1 Operating System Windows 10 Java is enabled   Command logs 2app.js?1562081990:563 Body drop! app.js?1562081990:552 Compendium item dropped onto target! app.js?1562081990:562 Drop handled, returning... app.js?1562081990:552 Really updating character sheet values 3app.js?1562081990:553 Foudn a pre-defined key order! app.js?1562081990:552 Setting up repeating sections took until 15ms app.js?1562081990:552 Finding list of dirty attributes took until 15ms app.js?1562081990:552 Querytest took until 16ms app.js?1562081990:552 Attribute cache compliation took until 17ms app.js?1562081990:552 Set values (including auto-calcuating variables) took until 20ms app.js?1562081990:552 Took 22ms 2app.js?1562081990:563 Body drop! app.js?1562081990:552 Compendium item dropped onto target! app.js?1562081990:562 Drop handled, returning... app.js?1562081990:552 Really updating character sheet values 3app.js?1562081990:553 Foudn a pre-defined key order! app.js?1562081990:552 Setting up repeating sections took until 14ms app.js?1562081990:552 Finding list of dirty attributes took until 15ms app.js?1562081990:552 Querytest took until 16ms app.js?1562081990:552 Attribute cache compliation took until 16ms app.js?1562081990:552 Set values (including auto-calcuating variables) took until 20ms app.js?1562081990:552 Took 22ms 2app.js?1562081990:563 Body drop! app.js?1562081990:552 Compendium item dropped onto target! app.js?1562081990:562 Drop handled, returning... 2app.js?1562081990:563 Body drop! app.js?1562081990:552 Compendium item dropped onto target! app.js?1562081990:562 Drop handled, returning...
1562610370
vÍnce
Pro
Sheet Author
Can you verify that the character sheets aren't popped out ?  Mentioning this since drag/drop doesn't work for sheets that are popped out into their own window.
1562611424
Kraynic
Pro
Sheet Author
You also might want to specify the game system and character sheet.  I know there can be some oddities with spells in Pathfinder (just how it is implemented) , but that is the only one I am very familiar with.
They are not popped out and its the normal 5e sheet
Hello Alex, I am sorry to hear that you have encountered this issue.  Can you let us know the name of the campaign and name of all affected character sheets? Thanks!
Dyttio - (Did You Try Turning It Off?)  is the game Eric Steelhall Raven Quarth Bartaemeus Flagrante  Dathmehri Jorgenstien
Hello Alex, Thank you for that information. I have passed it along to the devs. Once we have more information for you, we will let you know. Additionally, please be aware the Edge is not a supported browser for Roll20. Thanks!
Hi Alex, Having a look at the game I was unable to replicate the issue. It is possible that an extension may be interfering with the drag and drop functionality. Could you try disabling all extensions and see if you are able to drag and drop?
It still does it with all my extensions disabled. I did learn something else. all of the sheet that i cannot add items to were charactermancer sheets , two players had to make new characters last night. One use charactermancer the other did not the one that user charactermancer i cannot add items to the other one i can . These new characters are Ubo (doesnt let me add items to it ) and rook (lets me add items to it)