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Mac Chrome VTT display bug

1565802021

Edited 1565802403
Scott C.
Forum Champion
Sheet Author
API Scripter
Compendium Curator
I'm finding that on my Mac, chrome cannot display the VTT when the chat window is open. The VTT disappears in parts and lags very hard. Switching to another tab other than the chat fixes the issue. Here's a gif of the issue: Troubleshooting steps conducted: Make sure to use the right browser Only occurs in chrome, firefox does not exhibit the behavior System/browser info: Chrome Version 76.0.3809.100 (Official Build) (64-bit) MAC OS X El Capitan 10.11.6 (15G1004) Does not occur on Windows system Ensure that there are no extensions/addons interfering with Roll20 Behavior continues with all extensions/addons disabled Clear your cache Behavior continues after clearing cache Provide a bug report Console log can be found in this gist EDIT: Appears to be caused by some sort of chat log corruption?
Hello Scott C., I am sorry to hear that you have encountered this issue with running Roll20. If this is an issue with the Chat Archive, a game's Creator is often able to fix issues with their Text Chat by  clearing the Chat Archive  (note: not  clearing your current Chat Log ). The GM might want to copy/back up the Chat Archive before the Creator clears it. If you are the Creator or DM, please give this a try and let us know if it solves your issue.  If you are still having the issue after clearing the Chat Archive, please re-attempt the troubleshooting steps one last time and let us know if the issue is still present or not.  Thanks!