Issue
Report
1) A detailed description of the issue
When attempting to launch my game “Storm Kings Thunder”
I get the following error message during the “Loading” phase during
the step “Hatching dragons”:
“ a web page is slowing down your browser. What would you
like to do?”
This problem persists. Twice the issue has gone away by
itself after about 30 minutes of waiting.
What is odd, is that the other games launch with no problem.
It is only this game that has this issue.
The only thing different about this game, is that it had the
“bump” API script activated. Currently it is not activated. I deactivated it in
order to see, if that would resolve the issue, but it did not.
Oddly enough, after I removed the “bump” API script, I made
a copy of the game called, “Storm Kings Thunder Copy 20190827” . That
game loads just fine and as far as I can tell, it contains all the content that
it should have.
I expected the copy to manifest the same issue as the
original, but it does not. I am not sure why.
2) How to reproduce the issue
Simply launch my game, “Storm Kings Thunder”.
3) Web Browser - Firefox
4) Browser Version - 68.0.2 (64-bit)
5) Operating System – Microsoft Windows 10 Home
6) If Javascript is enabled – YES
7) Your anti-virus software
- Malwarebytes Premium 3.8.3
(online and daily scan)
- Windows Defender (daily scan only)
- Hitman Pro 3.8.15 Build 306 (daily scan only)
8) List of any browser add-ons or extensions enabled –
see below
Screen shots
Firefox extensions - none
Firefox plugins
-
OpenH264 Video
Codec provided by Cisco Systems, Inc.
-
Widevine Content
Decryption Module provided by Google Inc.
Firefox themes - Default
Corrective action:
I updated my NVIDIA video driver to the latest version I restarted my computer.
I also was able to get into the game after a very long wait.
Once in the game I disabled the macros that were using the “Bump” API script. I
had previously disabled this API script.
After doing these two actions, the issue no longer happens.
So for now this is resolved.