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A web page is slowing down your browser

1566906956

Edited 1566907959
I am getting this error message now on a regular basis since yesterday. There is no way around it that I have found. I deleted Firefox and reinstalled it. I now have the same error message. Any suggestions? I saw a post for this same issue in the forum, but there was no solution mentioned. The error occurs during the LOADING phase, when it says "critically hitting" It only happens when I load my game "Storm Kings Thunder". Is it possible that I have exceeded the data volume for this game to load?
1566919521
Pat S.
Forum Champion
Sheet Author
Let's get you started on the troubleshooting steps so when a mod comes around, they can take it from there. To rule out potential causes and provide a baseline for assistance,  please carefully work through these steps of our guide to   Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through all of the requested information in  Step 4 .  (Don't forget the campaign's name, character sheet name, and the complete Console Log!) Thank you!
I am using Firefox There are no extensions/add-ons active I have cleared the cache. The problem still persists. However, I made a back-up of the game and I am able to use the back-up of the game without any issues. The source game still does not work.
1566956091
Pat S.
Forum Champion
Sheet Author
The mods will want the console log from the misbehaving game. See step 4.
Resolution: A web page is slowing down your browser message in Firefox , hopes that helpful 
1567002102

Edited 1567002171
Issue Report 1) A detailed description of the issue When attempting to launch my game “Storm Kings Thunder” I get the following error message during the “Loading” phase during the step “Hatching dragons”: “ a web page is slowing down your browser. What would you like to do?” This problem persists. Twice the issue has gone away by itself after about 30 minutes of waiting. What is odd, is that the other games launch with no problem. It is only this game that has this issue. The only thing different about this game, is that it had the “bump” API script activated. Currently it is not activated. I deactivated it in order to see, if that would resolve the issue, but it did not. Oddly enough, after I removed the “bump” API script, I made a copy of the game called, “Storm Kings Thunder Copy 20190827” . That game loads just fine and as far as I can tell, it contains all the content that it should have. I expected the copy to manifest the same issue as the original, but it does not. I am not sure why. 2) How to reproduce the issue Simply launch my game, “Storm Kings Thunder”. 3) Web Browser - Firefox 4) Browser Version - 68.0.2 (64-bit) 5) Operating System – Microsoft Windows 10 Home 6) If Javascript is enabled – YES 7) Your anti-virus software - Malwarebytes Premium 3.8.3   (online and daily scan) - Windows Defender (daily scan only) - Hitman Pro 3.8.15 Build 306 (daily scan only) 8) List of any browser add-ons or extensions enabled – see below Screen shots Firefox extensions - none Firefox plugins -           OpenH264 Video Codec provided by Cisco Systems, Inc. -           Widevine Content Decryption Module provided by Google Inc. Firefox themes - Default Corrective action: I updated my NVIDIA video driver to the latest version I restarted my computer. I also was able to get into the game after a very long wait. Once in the game I disabled the macros that were using the “Bump” API script. I had previously disabled this API script. After doing these two actions, the issue no longer happens. So for now this is resolved.
1567011829

Edited 1567019621
This did not solve the problem. It is now intermittent, but it still comes back regularly. Here is the Console link <a href="https://pastebin.com/gB68aFB0" rel="nofollow">https://pastebin.com/gB68aFB0</a>
1567013611

Edited 1567013630
Pat S.
Forum Champion
Sheet Author
You can click on the style button (left side of the reply menu) and select code then copy paste the console log into it or you can just copy paste the entire log in the reply here so the mods can see it. The code style just keeps the browser from reformating anything into what it believes it should be in case there was any html components. Usually is not needed but it is there if it is.
1567014720
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
You could also use pastebin.com and send the whole thing as a link.
Thanks, I put the link to pastebin above
Hello William G., Thank you for this report. I have passed this information along to the devs. As soon as we have more information, we will let you know.&nbsp;
Hi William, I am seeing a lot of errors relating to Firefox in your console log. Could you try recreating this issue on Chrome?
I will do so, but it will likely be tomorrow morning before I can get to it
I get a very similar error in Chrome. The error message says, "Page unresponsive. You can wait for it to become responsive or exit the page" I will try to figure out how to access the Chrome log later tonight.
here is the link to the Chrome console log <a href="https://pastebin.com/tWFvT1Rq" rel="nofollow">https://pastebin.com/tWFvT1Rq</a>
Thank you for that information! The Chrome console log certainly does not show the Firefox specific errors, I did however take a look into your Storm Kings Thunder Copy (Game ID:&nbsp;5105865) and I noticed one of the maps had both Advanced Fog of War as well as Global Illumination active-- could you have a look into that game and see if it still occurs? If you have another game you would also like me to take a look at you can supply a link here as well.
so is the solution to turn off Advanced Fog of War, when global Illumination is turned on? I will try it out and let you know.
I turned off the Advanced Fog of War on 3 maps, for which dynamic lighting was also selected. Since that time I do not encounter the issue any longer. Thanks for your help