Good, because you probably wouldn't get a lot of help by being not nice. :) When you say you are "Trying to move blank map to a new location in the layout", what do you mean exactly? Are you trying to move the page to a different position in the Page Toolbar ? Although you say this is not your laptop, browser, etc, can you at least verify that you are using either Chrome or Firefox, and that this is not a mobile piece of hardware? The procedures would be different between lap/desktop and mobile device.