reset passwords not updating

so i just reset my password and am trying to log onto a new device with it, yet it keeps telling me its the wrong password. Is roll20 just really slow to update these like it is with forgotten password emails?

Hello Ratty, I am sorry to hear that you have encountered this issue with resetting your password and logging in.&nbsp; Can you verify if you are still having this issue? If so, to rule out possible causes and provide a baseline for support,&nbsp; please carefully work through these steps of our guide to &nbsp; Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome&nbsp; and&nbsp; Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable&nbsp; all&nbsp; add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please email the Accounts Team at <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a> for additional assistance. Thank you!

my pc is fine on chrome, yet the android tablet version of chrome and firefox do not work, and only tell me my password is incorrect. The Roll20 App however does work, although it seems a little slow its better than no roll20!&nbsp; thanks for your assistance&nbsp;