Not seeing rolls from my players in Virginia.

I'm running a game with players in multiple states.  The players in Virginia are able to post single messages in in-game chat and they appear, but their rolls are not posting.  Any idea what this is and how to fix it?

There is an ongoing thread about this bug. Some users have reported success by turning off 3d Dice. Others report that this does not work. The current advice is to copy your game, so that it will exist on a non-affected server. You can follow the issue here .

Hello RonCK, I am sorry to hear that you have encountered this issue with your rolls.&nbsp; As keithcurtis stated, this is a known issue. To potentially resolve this issue please follow the following advice from that thread: Drespar &nbsp;said: Hello all - After further investigation from our development team, we have confirmed that this problem is occurring for games on our Firebase shards which have load balancing problems and high capacity. However, we have also confirmed that you should be able to fix this issue by copying a game that is having the problem and using that game copy from now on. This new copy is rotated onto one of our shards that has better load balancing and capacity. Going forward, if you perform this fix and can confirm the copied version is now working for you, we would ask that you please delete the old, original game. This will help improve Firebase balance and performance across the board and prevent future issues from occurring. If this fix does not work for your game, please send us an email to&nbsp; <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a> &nbsp;with a link to the game that is having troubles. Again, if this doesn't resolve the issue, please email the Devs at <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a> for additional assistance.&nbsp; With that, I am going to close this thread. Thanks!