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Accidentally bought to many gift subs.

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Accidentally bought to many gift subs.
1574036061
Cyrens Maps
Marketplace Creator
Permalink for 7922638 Quote
Hi, I was going to gift my GM a pro sub and when I clicked pay with Stripe, the icon just spun and nothing happened. I tried a few times more and nothing more happened. A few minutes later I got 6 emails that I had gifted him. I still want him to have a month, but 6 feels a bit excessive :P. Can I cancel five? 
1574036292
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 7922648 Quote
Hi&nbsp;Elvira (Jesper). Since this requires account and financial information, your best recourse is to write directly to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a>. They should be able to clear it up.
1574040658
Cyrens Maps
Marketplace Creator
Permalink for 7922801 Quote
Thank you :)&nbsp;
1574196964
Rainflame
Permalink for 7926573 Quote
Hi Elvira (Jesper), For your privacy and safety, please contact Roll20 directly by sending an email to&nbsp; <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> &nbsp;for issues such as this. As this will be resolved through email, this thread will be closed.