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Player no longer in games still able to join and roll

Myself and a friend both run games. Hers Fridays, mine Sundays. Both games contain the same players as we are a group. There was one player in both of our games that left due to not fitting the overall dynamic of the group. He no longer appears in the player list for either game. As far as Roll20 is concerned, he is not part of the games. However. During one session of my game a few weeks ago, he appeared in the game(Name at the bottom of the screen showing all the people currently actively in the game). But he still wasn't in the main player list for the game. I figured it to be a weird bug and nothing else. Since then, he has appeared in my friends game as well. And then, recently, he appeared in both of our games and rolled. So somehow, despite not having permission for our games, not being in the player list for our games, he is still able to join our games and roll.
...bump? Don't know that I should have to bump a bug report like this to get a response, but sure.
well i am facing the same issue. i have an extra player that doesn't appear in the player list. yet i can still grant them character sheets..and while i don't know if he can still join the game. it still bugs me that i can't get rid of this guy.
1574119772
Pat S.
Forum Champion
Sheet Author
I reported it to the devs a few days ago as I was a member of a group and after I left the game, I discovered I could reenter the game's forums and game room which actually listed me as a member again. I gave them the link to this thread also.
"which actually listed me as a member again" He isn't listed as a member anymore, so IDK. But I can give him a sheet still. If this is an ongoing issue, why the heck hasn't Roll20 fixed it? Too busy doing zoom changes no one asked for?
Bump.
If the player leaves the game, nothing stops them from re-joining the game. The only thing they need is the game's URL. The game's URL needs to change to lock them out. The easiest thing to do is have the game's creator kick the player. This will change the game's URL which the creator will need to send out to all the players that they wish to remain in the game.
Rabulias said: If the player leaves the game, nothing stops them from re-joining the game. The only thing they need is the game's URL. The game's URL needs to change to lock them out. The easiest thing to do is have the game's creator kick the player. This will change the game's URL which the creator will need to send out to all the players that they wish to remain in the game. You seem to have entirely missed the point. They aren't in the player list. We can't kick them. They are able to join without being in the player list. How do you propose we kick someone WHO ISN'T IN THE PLAYER LIST. Seriously. The lack of any mod response to this is starting to irritate me.
Since apparently some people aren't getting it, visual aid. <a href="https://i.imgur.com/67mZfL8.png" rel="nofollow">https://i.imgur.com/67mZfL8.png</a> &nbsp; The player list. Note five people. <a href="https://i.imgur.com/lkZpecx.png" rel="nofollow">https://i.imgur.com/lkZpecx.png</a> In game. Note six people, besides me. One extra. Jon. <a href="https://i.imgur.com/f0s0R4L.png" rel="nofollow">https://i.imgur.com/f0s0R4L.png</a> Rolling. He is not in the player list. He can not be kicked. But the game still considers him a player and allows him to join and roll.
1574313855

Edited 1574313894
vÍnce
Pro
Sheet Author
Seems like a bug, but... I would "temporarily" kick another player so that the game generates a new join link.&nbsp; Give new link to the players.&nbsp; Then "Jon" will have no way to access the new game.&nbsp; Just a workaround.&nbsp; Cheers&nbsp;
A common bug, it seems, given I have it in the game I run. My friend has it in the game I play in(Same person, Jon). And the two other people in here who have it. And yet no mod response after days. Lovely.
Hello Phil, I'm sorry to hear that you're having issues with a player able to roll that has left. To rule out possible issue,&nbsp; please carefully work through these steps of our guide to&nbsp; Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome&nbsp; and&nbsp; Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable&nbsp; all&nbsp; add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through all of the requested information in&nbsp; Step 4 .&nbsp; (Don't forget the complete Console Log! Thank you!
1574369297
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Based on some very basic tests, I think I have an explanation and a solution. My guess is that the player in question left voluntarily, using the "Leave Game" button. This will remove the game from their list of games, but will not forbid their subsequent entry by means of a bookmark, for instance. I just tested this by leaving the game created by my dummy account. My book mark still worked and allowed me to load the game. They needed to have been booted from the game by a GM or creator. This would change the physical URL of the game, and forbid further entry. As such, the best solution is what Vince suggests above. Either temporarily boot an existing player, or if you keep a dummy account, invite it and boot it. that will change the physical URL and should keep the prodigal player from returning.
1574369992
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Some more testing results: A player who has "left game" can not only return, it appears that they will be added back on the list of players on the game's home page after they have reconnected. It is possible that your problem player is intentionally "leaving" again after they have logged on and rolled. Upon reflection, my guess is that this system behavior is intentional and desireable. If a player voluntarily leaves a game, they may have good reason. They may be on a break from it and not wish to receive notifications of upcoming dates. They may have left by accident and wish to correct their mistake, and it may be difficult to find the GM or game to re-apply. If a player has been booted by the GM though, it is far more likely that they are no longer welcome and are thus locked out.&nbsp;
"That they will be added back on the list of players on the game's home page" All of that would be well and good if not for, as I said here in the first post:&nbsp; "However. During one session of my game a few weeks ago, he appeared in the game(Name at the bottom of the screen showing all the people currently actively in the game). But he still wasn't in the main player list for the game" We were all in the game. He joined. As soon as he joined, in confusion I went and looked at the player list on the homepage. He was not in said list. You're also missing the issue shown in my screenshots. That he isn't in the player list on the homepage but is still included in the permissions when assigning sheets. I feel as if you dont fully understand what is happening here.
Rainflame said: Hello Phil, I'm sorry to hear that you're having issues with a player able to roll that has left. To rule out possible issue,&nbsp; please carefully work through these steps of our guide to&nbsp; Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome&nbsp; and&nbsp; Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable&nbsp; all&nbsp; add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through all of the requested information in&nbsp; Step 4 .&nbsp; (Don't forget the complete Console Log! Thank you! ...literally none of those steps have anything to do with this issue to the point of absurdity.
1574378612
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Phil said: "That they will be added back on the list of players on the game's home page" All of that would be well and good if not for, as I said here in the first post:&nbsp; "However. During one session of my game a few weeks ago, he appeared in the game(Name at the bottom of the screen showing all the people currently actively in the game). But he still wasn't in the main player list for the game" We were all in the game. He joined. As soon as he joined, in confusion I went and looked at the player list on the homepage. He was not in said list. You're also missing the issue shown in my screenshots. That he isn't in the player list on the homepage but is still included in the permissions when assigning sheets. I feel as if you dont fully understand what is happening here. It was unclear that the appearance of the player in-game and the checking of the list was a simultaneous event. The checking could have been done immediately after a "drive-by rolling". Have you tried Vince's suggestion to at least keep them from returning? I'm sorry you have got nothing useful directly from Roll20 on this, but a number of people are trying to help solve this for you.
1574378751
Kenton
Forum Champion
Translator
Hey Phil, After digging into your issue, there is a potential set of circumstances that will allow a user to leave a game, but then access the game without being added to the Player list. If you could please email <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> with the specific game or games where this other user rejoined, and mention me, Kenton, as needing the information. I can make this is resolved for you. In addition, we've planned a fix, and have it scheduled for development. However, your specific games will give us more clarity into if our plan will succeed. Thanks!
Kenton said: Hey Phil, After digging into your issue, there is a potential set of circumstances that will allow a user to leave a game, but then access the game without being added to the Player list. If you could please email <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> with the specific game or games where this other user rejoined, and mention me, Kenton, as needing the information. I can make this is resolved for you. In addition, we've planned a fix, and have it scheduled for development. However, your specific games will give us more clarity into if our plan will succeed. Thanks! Thank you. I'll get the email going and sent your way. Happy to hear there will be a fix.