Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account
This post has been closed. You can still view previous posts, but you can't post any new replies.

Stuck Loading Campaign

  Good day. I am currently unable to log in to any of my campaigns. Whenever I try to log it it stays locked in the loading screen. I tried to access via both Chrome and Firefox. Both with out extensions or add-ons active. I have tried restarting the pc and turning of the fire wall. I was abled to access the campaigns this past Tuesday. I have attempted all recommendations with in my abilities from the problem solving section, including a link on a previous case on the forums where there was a link to a page that supposedly reset the loading but it never loaded wither . The issue is only accessing the campaign from either the launch game from the main campaign page or the individual one. None of the 4 campaigns (2 running and 2 unused) work. In the screen shot you will see my command board (first one) and my comp info (second one). My antivirus is MacAffee, the only extension is Adblock Plus and plugins being OpenH264 Video Codec provided by Cisco Systems, Inc. and Widevine Content Decryption Module provided by Google Inc. I know entitled and selfish but I have a game Saturday and I don’t wanna miss it. Please help me. My user name in the sight is Jean M. Let me know if anything else is necessary.
I have this exact same issue. It won't let me log into any of the campaigns whatsoever; it stays on the black loading screen.
1576187506
Vix
Roll20 Team
Hey everyone, I'll be closing this thread as we're currently conglomerating these outage issues here:&nbsp; <a href="https://app.roll20.net/forum/post/7976971/cant-load-games/?pageforid=7977996#post-7977996" rel="nofollow">https://app.roll20.net/forum/post/7976971/cant-load-games/?pageforid=7977996#post-7977996</a> If you could run through the troubleshooting steps in the linked post/thread and post what you find there, that would help us out a lot!&nbsp;So far, it looks like an ISP issue, but we're still investigating.