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Specific Game Game Will Not Load, Others Load Fine

I am the GM for a purchased Baldur's Gate: Descent into Avernus module. After disconnecting from the game Sunday (January 26) night, the game now fails to load. It hangs up on the black loading screen until I get a warning that a tab is slowing down my browser. I am unable to interact with any content while it is frozen this way. I have tried the following: Accessing the game from Chrome and Firefox Accessing the game from different computers Clearing my cache Turning off hardware acceleration in Chrome Disabling all extensions and addons Disabling antivirus I created a "backup" copy of the game to test on, and that one also fails to load. I am able to run other campaigns just fine. I was able to access the game once from Firefox after a very lengthy load screen, but it only worked once and has failed to load every other time. I am currently using Chrome Version 79.0.3945.130 (Official Build) (64-bit). Windows 10  No browser extensions or addons
Hi Colin, Creating a copy of the game myself, I did not experience this issue. Could you elaborate on some specifics for me? Does this only seem to happen on a particular page? What is the name of the page? If so, does that page have both Global Illumination and Advanced Fog of War enabled? Are you able to disable one or the other while on another page or as you mentioned through another browser? Does this persist if you run in incognito/private browsing? Lastly, could you provide a console log of when you get into the game? Thanks!
Hi, Drespar, Thanks for responding. I was previously unable to access any pages or game settings as the browser tab would crash before loading. I was finally able to get in. On any page that I have Global Illumination and Advanced Fog of War on the page with either slow down to the point of being unplayable or crashes. If I deactivate one, the page is still slow, but it certainly speeds up. This persists across browsers and incognito mode. Console log follows. Thanks for the help! - Colin (index):12 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'nonce-4WJknAIOHnWV50K5' <a href="http://cdn.inspectlet.com" rel="nofollow">http://cdn.inspectlet.com</a> https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-7+JXe1fVx74uUMadVu3FnVCQ0c5ZcHGUjslDtCRdwxc='), or a nonce ('nonce-...') is required to enable inline execution. (index):13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'nonce-4WJknAIOHnWV50K5' <a href="http://cdn.inspectlet.com" rel="nofollow">http://cdn.inspectlet.com</a> https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-D3wHWxyeZqguMufBz2slycNqO9zRciWoJ5YcqIyaGxw='), or a nonce ('nonce-...') is required to enable inline execution. jquery.migrate.js:20 JQMIGRATE: Logging is active ?timestamp=1580489773&amp;disablewebgl=false&amp;forcelongpolling=false&amp;offsite=false&amp;fbdebug=false&amp;forcetouch=false:15 CAMPAIGN ID: 5227016 (index):5474 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'nonce-4WJknAIOHnWV50K5' <a href="http://cdn.inspectlet.com" rel="nofollow">http://cdn.inspectlet.com</a> https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-vileAyXucIHIT+3pbOzFP62jSSQqBYQ/DZ/WZAa5v4Y='), or a nonce ('nonce-...') is required to enable inline execution. app.js?1580229586:541 70 app.js?1580229586:543 TOUCH SUPPORTED: false app.js?1580229586:543 USING WEBGL ACCELERATION... app.js?1580229586:543 WEBGL STARTUP SUCCESS app.js?1580229586:545 Custom Sheet Translation app.js?1580229586:560 Loading Custom character sheet. app.js?1580229586:560 Including compendium template css. tutorial_tips.js:7 tuts loaded 9Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. (index):1 [DOM] Found 3 elements with non-unique id #0: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select name=​"Item Type[]​" id=​"0" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"0" data-match-type=​"Exact" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;input class=​"filter-search_filter-value filtername" data-filter-num=​"name" data-match-type=​"Any" id=​"0" name=​"Name" type=​"text" value&gt;​ &lt;input class=​"filter-search_filter-value filtername" data-filter-num=​"name" data-match-type=​"Any" id=​"0" name=​"Name" type=​"text" value&gt;​ (index):1 [DOM] Found 3 elements with non-unique id #1: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select aria-selected=​"true" class=​"chosen filter-search_filter-value" data-filter-num=​"1" data-match-type=​"Exact" id=​"1" multiple name=​"expansion"&gt;​…​&lt;/select&gt;​ &lt;select name=​"Alignment[]​" id=​"1" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"1" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;select name=​"Level[]​" id=​"1" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"1" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ (index):1 [DOM] Found 2 elements with non-unique id #2: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;input class=​"filter-search_filter-value" data-filter-num=​"2" data-match-type=​"Any" id=​"2" name=​"Speed" type=​"text" value&gt;​ &lt;select name=​"Classes[]​" id=​"2" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"2" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ (index):1 [DOM] Found 2 elements with non-unique id #3: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select name=​"Type[]​" id=​"3" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"3" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;select name=​"School[]​" id=​"3" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"3" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ (index):1 [DOM] Found 2 elements with non-unique id #6: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select name=​"Languages[]​" id=​"6" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"6" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;select name=​"Casting Time[]​" id=​"6" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"6" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ (index):1 [DOM] Found 2 elements with non-unique id #7: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select aria-selected=​"true" class=​"chosen filter-search_filter-value" data-filter-num=​"7" data-match-type=​"Any" id=​"7" multiple name=​"expansion"&gt;​…​&lt;/select&gt;​ &lt;select name=​"Range[]​" id=​"7" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"7" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ (index):1 [DOM] Found 2 elements with non-unique id #color_value: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ sheetsandboxworker.js?1580489777506:682 Starting up WEB WORKER (index):1 A cookie associated with a cross-site resource at <a href="http://ad.doubleclick.net/" rel="nofollow">http://ad.doubleclick.net/</a> was set without the `SameSite` attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with `SameSite=None` and `Secure`. You can review cookies in developer tools under Application&gt;Storage&gt;Cookies and see more details at <a href="https://www.chromestatus.com/feature/5088147346030592" rel="nofollow">https://www.chromestatus.com/feature/5088147346030592</a> and <a href="https://www.chromestatus.com/feature/5633521622188032" rel="nofollow">https://www.chromestatus.com/feature/5633521622188032</a>. (index):1 A cookie associated with a cross-site resource at <a href="http://doubleclick.net/" rel="nofollow">http://doubleclick.net/</a> was set without the `SameSite` attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with `SameSite=None` and `Secure`. You can review cookies in developer tools under Application&gt;Storage&gt;Cookies and see more details at <a href="https://www.chromestatus.com/feature/5088147346030592" rel="nofollow">https://www.chromestatus.com/feature/5088147346030592</a> and <a href="https://www.chromestatus.com/feature/5633521622188032" rel="nofollow">https://www.chromestatus.com/feature/5633521622188032</a>. (index):1 A cookie associated with a resource at <a href="http://doubleclick.net/" rel="nofollow">http://doubleclick.net/</a> was set with `SameSite=None` but without `Secure`. A future release of Chrome will only deliver cookies marked `SameSite=None` if they are also marked `Secure`. You can review cookies in developer tools under Application&gt;Storage&gt;Cookies and see more details at <a href="https://www.chromestatus.com/feature/5633521622188032" rel="nofollow">https://www.chromestatus.com/feature/5633521622188032</a>. app.js?1580229586:551 Final page load. app.js?1580229586:549 Auth'ed. app.js?1580229586:549 Go post auth! app.js?1580229586:549 initial setup app.js?1580229586:550 joining game... app.js?1580229586:548 Player -LpYQYD4nyIxIVQrQ20j is offline... app.js?1580229586:548 Player -Lrit53L-061jtzvM0uL is offline... app.js?1580229586:548 Player -LrivN_lBM35JQlJ8ijT is offline... app.js?1580229586:548 Player -Lrpneqjb8r7e2zlAPAk is offline... app.js?1580229586:548 Player -LrrKv8T3qWrIZv0_tlk is offline... app.js?1580229586:550 Deferred finish joining... app.js?1580229586:541 Firebase Online 40app.js?1580229586:547 Full load page! app.js?1580229586:549 We have 40 pages (index):1 [DOM] Found 41 elements with non-unique id #color_value: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ (index):1 A cookie associated with a cross-site resource at <a href="http://s3.amazonaws.com/" rel="nofollow">http://s3.amazonaws.com/</a> was set without the `SameSite` attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with `SameSite=None` and `Secure`. You can review cookies in developer tools under Application&gt;Storage&gt;Cookies and see more details at <a href="https://www.chromestatus.com/feature/5088147346030592" rel="nofollow">https://www.chromestatus.com/feature/5088147346030592</a> and <a href="https://www.chromestatus.com/feature/5633521622188032" rel="nofollow">https://www.chromestatus.com/feature/5633521622188032</a>. s3.amazonaws.com/files.d20.io/images/88891600/q01Iv0F4FzWgpS5j2BGQAw/thumb.webp?1565524088:1 GET <a href="https://s3.amazonaws.com/files.d20.io/images/88891600/q01Iv0F4FzWgpS5j2BGQAw/thumb.webp?1565524088" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/88891600/q01Iv0F4FzWgpS5j2BGQAw/thumb.webp?1565524088</a> 403 (Forbidden) Image (async) (anonymous) @ jquery-1.9.1.js:6063 access @ jquery-1.9.1.js:852 html @ jquery-1.9.1.js:6038 (anonymous) @ app.js?1580229586:569 fire @ jquery-1.9.1.js:1037 fireWith @ jquery-1.9.1.js:1148 done @ jquery-1.9.1.js:8074 callback @ jquery-1.9.1.js:8598 XMLHttpRequest.send (async) send @ jquery-1.9.1.js:8526 ajax @ jquery-1.9.1.js:7978 jQuery.&lt;computed&gt; @ jquery-1.9.1.js:7614 d20.library.buildRecentUploads @ app.js?1580229586:569 (anonymous) @ app.js?1580229586:548 (anonymous) @ base.js?1578419093:6 setTimeout (async) C.delay @ base.js?1578419093:6 C.defer @ base.js?1578419093:6 initialize @ app.js?1580229586:548 t.Model @ base.js?1578419093:7 T.i @ base.js?1578419093:8 _prepareModel @ base.js?1578419093:7 add @ base.js?1578419093:7 reset @ base.js?1578419093:7 (anonymous) @ app.js?1580229586:549 (anonymous) @ firebase.2.4.0.js:201 gc @ firebase.2.4.0.js:52 cc @ firebase.2.4.0.js:30 dc @ firebase.2.4.0.js:29 h.Kb @ firebase.2.4.0.js:220 h.Ld @ firebase.2.4.0.js:188 Eh.Ld @ firebase.2.4.0.js:178 (anonymous) @ firebase.2.4.0.js:176 yh @ firebase.2.4.0.js:170 La.onmessage @ firebase.2.4.0.js:169 thumb.jpg:1 GET <a href="https://s3.amazonaws.com/files.d20.io/images/85348784/X8fj62NuE6239bP1k0Oksw/thumb.jpg?1561941748005&amp;size=30" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/85348784/X8fj62NuE6239bP1k0Oksw/thumb.jpg?1561941748005&amp;size=30</a> 403 (Forbidden) Image (async) buildFragment @ jquery-1.9.1.js:6469 domManip @ jquery-1.9.1.js:6129 append @ jquery-1.9.1.js:5949 d20.textchat.incoming @ app.js?1580229586:559 a @ app.js?1580229586:559 r @ base.js?1578419093:6 setTimeout (async) (anonymous) @ base.js?1578419093:6 (anonymous) @ app.js?1580229586:560 c @ firebase.2.4.0.js:240 (anonymous) @ firebase.2.4.0.js:201 gc @ firebase.2.4.0.js:52 cc @ firebase.2.4.0.js:30 dc @ firebase.2.4.0.js:29 h.Kb @ firebase.2.4.0.js:220 h.Ld @ firebase.2.4.0.js:188 Eh.Ld @ firebase.2.4.0.js:178 (anonymous) @ firebase.2.4.0.js:176 yh @ firebase.2.4.0.js:170 La.onmessage @ firebase.2.4.0.js:169
I do want to mention there is a performance bug regarding having both Advanced Fog of War and Global Illumination active simultaneously. I would highly recommend disabling one or the other at the present time on any page that has this setup. Additionally, could you test and see if these issues persist with a newly created game (making sure that all extensions are disabled during creation)?