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"Not authorized to post" a PM.

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. "Not authorized to post" a PM.
1582480032
Mr. Anthropy
Permalink for 8152328 Quote
I cannot send private messages. I get the 'not authorized to post' error. I've tried using Chrome. Tried it using Firefox. I've disabled all extensions. Even turned off my firewall and my antivirus. With both browsers. I don't know how to do all the stuff with Java and the like. I just want to be able to send messages to my friends. Please help
1582499000
LupusDualis
Permalink for 8153196 Quote
 game's Creator is often able to fix issues with their Text Chat by clearing the Chat Archive (note: not clearing your current Chat Log). A GM might want to copy/back up the Chat Archive before the Creator clears it. If you still need assistance, just let us know! 
1582503571
Mr. Anthropy
Permalink for 8153425 Quote
The "Text chat" is a feature of the game? I'm talking about going to a person's profile, clicking "send private message" and typing up a private message to send to them.
1582660694
Juniper L.
Roll20 Team
Permalink for 8157994 Quote
Hey there, sorry for the trouble. Have you tried all the steps listed in our Solving Technical Issues document? Be sure to document your results and write in to us at <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> so we can better assist.
1582692457
Mr. Anthropy
Permalink for 8159396 Quote
As stated in my first post, I have tried everyting except getting the log, because even after watchin that video, I don't know how to do that.
1582749931
Juniper L.
Roll20 Team
Permalink for 8160865 Quote
Mr. Anthropy said: As stated in my first post, I have tried everyting except getting the log, because even after watchin that video, I don't know how to do that. You can find detailed instructions on how to do so in that document: Instructions for providing a console log in Chrome can be found&nbsp; here . Instructions for providing a console log in Firefox can be found&nbsp; here .
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