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Sometimes the map doesn't load in and i can't see it but i can draw on it and such, but other times i can see it completely fine I think my browser's the problem but the thing is that it's worked before and i'm just confused
Hello thequad k., Please carefully work through to the first three steps of our guide to SolvingTechnical Issues :
Step 1: Make sure to use the right browser. Please check if these issues persist when using both Chrome and
Firefox.
Step 2: Ensure that there are no extensions/addons interfering with
Roll20. Please disable all add-ons/extensions.
Step 3: Clear your cache. If none of the above succeeds, please thoroughly work
through Step 4. (Don't forget the complete Console Log!)
If you need additional information on how to capture a console log we have
additional information here:
Submitting a Console Log in Firefox
Submitting a Console Log in Chrome
Thank you!
I have a mac lion 10.7.5 and chrome version 49.0.2623.112 (64-bit) and roll20 doesn't work on firefox it seems I can't seem to get you a console log cause it's working now for some reason
Hello thequad k., Glad to hear that your map is working. If you experience the issue again, let us know if you were able to disable your add-ons/extensions and clear your cache, submit your console log here, and we'll take a look. Thank you!