Community Forums: DM and player unable to see or move player token

DM and player unable to see or move player token

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While was running my session earlier one of my players was unable to either drag or see their token while some of the other players could see the player token on the maps. I was also unable to see the player token or move the token myself as GM. Please assist me in why this is occurring.

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Awdee

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Quick Questions that will probably solve the issue. 1. Is the token assigned control to the player? 2. Is the token assigned to a character sheet? 3. Is the token on a different Layer? 4. Does the token have sight?

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keithcurtis

Forum Champion

Marketplace Creator

API Scripter

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Also check to make sure you haven't Split the Party .

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Nikolai O.

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I have a similar problem where I dont have any players yet, but dragging a token onto the map doesn't place it down, rather that or it's invisible. I went onto the tutorial to find dragging tokens on there doesnt work either. 

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Juniper L.

Roll20 Team

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Hi there, Please have you and yours try the following from our Solving Technical Issues documentation. Other questions I might have would be whether or not you're attempting to drag from the "three lines" icon or from the name of the character itself. Where is the token being dragged from, and does this happen across multiple games or just in one?

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DM and player unable to see or move player token