Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Manage Audio adds tracks twice

Hi all, Despite disabling all extensions, clearing caches and trying other tricks such as deleting, not-deleting, pausing- not pausing, my Manage Audio has started duplicating every song I upload. It will look like it uploads just fine, but when I re-open Manage Audio, it will instantly add a copy of it. If I delete any of the copies, it deletes all of them. It makes a humble song collection suddenly very vast and difficult to manage.
1583536871

Edited 1583536878
Nicholas
Roll20 Team
Hello, So I can best assist here, would you mind providing me the below information as well, please? If you don't know this info, you can usually find it here . Thank you! Web Browser Browser Version Operating System If Javascript is enabled Your anti-virus software List of any browser add-ons or extensions being used
Hi Nicholas! I have exactly the same issue as Krig. After uploading new track it's displayed twice in Manage Audio. Web Browser: Opera Browser Version: 67.0.3575.97 Operating System: MacOS 10.15.3 (19D76) If Javascript is enabled: Enabled Your anti-virus software: None List of any browser add-ons or extensions being used: AdBlock, Pocket, 1Password
Opera is not a supported browser for Roll20. Firefox and Chrome are the only supported browsers.
1585345601

Edited 1585345612
Nicholas
Roll20 Team
Hey Marcin B. - As Rabulias mentioned above, Opera is not one of our supported browsers. Does the same issue occur for you on either Firefox or Chrome perchance?
Hi, I am experiencing the same issue. I am uploading tracks but afterwards they show up twice in the "Manage Audio / Tracks" tab. I have cleared cache, cookies etc, re-logged in with no other users in the game, but to no avail. Web Browser: Chrome Browser Version: 81.0.4044.92 Operating System: Windows 10 64-bit If Javascript is enabled: Yes Your anti-virus software: Windows Security - Disabled List of any browser add-ons or extensions being used: ABP, Spellchecker, Adobe Acrobat. This issue first came up when I assigned tracks to different playlists and they started duplicating. When I erased the playlists with track removal, only one copy was removed. Thank you in advance.
1588515751

Edited 1588515922
Same issue here, this has been the case for me ever since I first tried to upload audio into my game. Uploaded audio to My Tracks, they show up twice in the tab. I have tried common fixes such as cache/cookie clearing, re-logging in, disabling AV/firewall, etc. They don't do anything to fix the issue. Help would be appreciated. Thank you! Browser: Chrome Browser Version: 81.0.4044.129 OS: Windows 10, 64-bit Javascript: Enabled AV Software: Windows Defender Add-ons or extensions: ABP, Ghostery,   AnonymoX, Google Drive, LINE (first three disabled on Roll20, issue has occured since before they were installed onto the browser)
1589335877

Edited 1589335949
Same issue here, this has been the case for me ever since I first tried to upload audio into my game. Uploaded audio to My Tracks, they show up twice in the tab. If I delete any of the copies, it deletes all of them. I noticed it happend with tracks from battlebard and tabletop audio too. Thank you! Browser: Firefox Browser Version: 76.0.1 (64-bits) OS: Windows 7, 64-bit Javascript: Enabled AV Software: Windows Defender Add-ons or extensions: ADBLOCK