Hi, My group's been paying to use Roll20 regularly for a number of months and enjoying it, but there are some bugs/issues which annoy the cr@p out of us. 1. Video. We use this extensively for "dicecam". Sometimes the Roll20/Tok servers have gone down completely for hours at a time, which is frustrating when we're paying a subscription. The most common problem is that we'll "lose video" at one end or both for a particular player. This is frustrating because we regularly have to refresh Roll20 (we use windows 7 systems with chrome as the browser) to bring back the video feed. We end up being forced to use google hangouts externally to Roll20 in addition to the inbuilt VTC, because of better stability and audio quality. It seems that it doesn't matter which end of the link does the refresh either. Why can't the 3rd party VTC app reestablish the connection without us having to do a manual browser refresh? Which brings me to the next problem. 2. Map Centering. When we refresh, Roll20 doesn't save the map centre point (and zoom scale) information, so I (as DM) have to find the section of the map we're in again and do a shift click hold to send the centre to everyone else's maps. It would be so much better if Roll20 could keep track of the coordinates and scale for each Roll20 player so that when doing a refresh (or coming back between sessions) the map stays in the same place. Also: 3. Zooming works poorly. What we all want to do is be able to zoom out, look at the whole map say, and then zoom back in to exactly where we were before. This doesn't happen. Please fix it. I'd like to keep using Roll20, but these recurring issues will likely prove a dealbreaker for us if they're not addressed soon. Thanks, Michael.
