Only one player can not see maps

So I'm the GM of a group with 5 people and only 1 of them can not see the map. He has followed all the directions on the support page, disabled all firewall and virus protection, tried both chrome and firefox. Updated both browsers to the latest versions. He can only see the tokens. The weird thing is that he can see the images of the maps if i do the shift z macro to zoom in on images i paste. I will post a couple photos below (sorry for the poor quality) Here are his settings   Here's what he sees on the map, no map but all the tokens are visible (you can see that he is able to see the smaller images i paste on the upper left corner, one of them is a picture of the map that is being used) He can see the map picture when I do the shift z macro

Hello DM Dylan,  Thanks for having your player complete our initial troubleshooting steps. Please also have your player thoroughly work through Step 4. (Don't forget the complete Console Log!) If you need additional information on how to capture a console log we have additional information here: Submitting a Console Log in Firefox Submitting a Console Log in Chrome Thank you! 

He is trying to post here, but it doesn't show.

Here is his log Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'nonce-gmCVkO3m6Px6EvRz' <a href="http://cdn.inspectlet.com" rel="nofollow">http://cdn.inspectlet.com</a> https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a> ". Either the 'unsafe-inline' keyword, a hash ('sha256-LR7lULmNM6uKtNb1Z1ZMnnJc0+7i09//LqMhqov31aQ='), or a nonce ('nonce-...') is required to enable inline execution. (index):13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'nonce-gmCVkO3m6Px6EvRz' <a href="http://cdn.inspectlet.com" rel="nofollow">http://cdn.inspectlet.com</a> https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a> ". Either the 'unsafe-inline' keyword, a hash ('sha256-/XHNKTzdVLpPBcMgsOl9LN6PEC5ufZbaLdoU14BWKr0='), or a nonce ('nonce-...') is required to enable inline execution. jquery.migrate.js:20 JQMIGRATE: Logging is active ?timestamp=1587096525&amp;disablewebgl=false&amp;forcelongpolling=false&amp;offsite=false&amp;fbdebug=false&amp;forcetouch=false:15 CAMPAIGN ID: 6871912 app.js?1586964336:552 70 app.js?1586964336:554 TOUCH SUPPORTED: false app.js?1586964336:554 USING WEBGL ACCELERATION... app.js?1586964336:554 WEBGL STARTUP SUCCESS tutorial_tips.js:7 tuts loaded (index):1 [DOM] Found 2 elements with non-unique id #color_value: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a> ) &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ app.js?1586964336:563 Final page load. app.js?1586964336:561 Auth'ed. app.js?1586964336:561 Go post auth! app.js?1586964336:561 initial setup app.js?1586964336:561 joining game... 7app.js?1586964336:558 Full load page! app.js?1586964336:561 We have 7 pages app.js?1586964336:559 Player -M4kskWACPrUmm5OS-7h is offline... app.js?1586964336:559 Player -M4yNy_5SFK14bmiJA-x is offline... app.js?1586964336:559 Player -M50vbEBysBuZCdC0uv0 is offline... app.js?1586964336:559 Player -M54RT3ruj-0GSdcS_Jf is offline... app.js?1586964336:561 Deferred finish joining... app.js?1586964336:552 Firebase Online (index):1 [DOM] Found 8 elements with non-unique id #color_value: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a> ) &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ thumb.jpg:1 GET <a href="https://s3.amazonaws.com/files.d20.io/images/122968282/OUPkv2yI-7HVeMH5d6kTKA/thumb.jpg?15869890755" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/122968282/OUPkv2yI-7HVeMH5d6kTKA/thumb.jpg?15869890755</a> 403 (Forbidden) Image (async) e.fabric.Image.fabric.Image.fromURL @ app.js?1586964336:552 fullyActivateView @ app.js?1586964336:557 (anonymous) @ app.js?1586964336:558 C.each.C.forEach @ base.js?1578419093:6 u.&lt;computed&gt; @ base.js?1578419093:7 activate @ app.js?1586964336:558 initActivePage @ app.js?1586964336:561 (anonymous) @ app.js?1586964336:561 opt.complete @ jquery-1.9.1.js:9285 fire @ jquery-1.9.1.js:1037 fireWith @ jquery-1.9.1.js:1148 tick @ jquery-1.9.1.js:8736 jQuery.fx.tick @ jquery-1.9.1.js:9317 setInterval (async) jQuery.fx.start @ jquery-1.9.1.js:9338 jQuery.fx.timer @ jquery-1.9.1.js:9330 Animation @ jquery-1.9.1.js:8795 doAnimation @ jquery-1.9.1.js:9121 dequeue @ jquery-1.9.1.js:1936 (anonymous) @ jquery-1.9.1.js:1979 each @ jquery-1.9.1.js:648 each @ jquery-1.9.1.js:270 queue @ jquery-1.9.1.js:1972 animate @ jquery-1.9.1.js:9134 switchPageByIndex @ app.js?1586964336:561 switchPageById @ app.js?1586964336:561 handlePlayerPageChanges @ app.js?1586964336:561 (anonymous) @ app.js?1586964336:561 (anonymous) @ base.js?1578419093:6 setTimeout (async) C.delay @ base.js?1578419093:6 C.defer @ base.js?1578419093:6 (anonymous) @ app.js?1586964336:561 (anonymous) @ firebase.2.4.0.js:201 gc @ firebase.2.4.0.js:52 cc @ firebase.2.4.0.js:30 dc @ firebase.2.4.0.js:29 h.Kb @ firebase.2.4.0.js:220 h.Ld @ firebase.2.4.0.js:188 Eh.Ld @ firebase.2.4.0.js:178 (anonymous) @ firebase.2.4.0.js:176 yh @ firebase.2.4.0.js:170 La.onmessage @ firebase.2.4.0.js:169 app.js?1586964336:552 Could not load image from <a href="https://s3.amazonaws.com/files.d20.io/images/122968282/OUPkv2yI-7HVeMH5d6kTKA/thumb.jpg?1586989075" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/122968282/OUPkv2yI-7HVeMH5d6kTKA/thumb.jpg?1586989075</a> (anonymous) @ app.js?1586964336:552 error (async) e.fabric.Image.fabric.Image.fromURL @ app.js?1586964336:552 fullyActivateView @ app.js?1586964336:557 (anonymous) @ app.js?1586964336:558 C.each.C.forEach @ base.js?1578419093:6 u.&lt;computed&gt; @ base.js?1578419093:7 activate @ app.js?1586964336:558 initActivePage @ app.js?1586964336:561 (anonymous) @ app.js?1586964336:561 opt.complete @ jquery-1.9.1.js:9285 fire @ jquery-1.9.1.js:1037 fireWith @ jquery-1.9.1.js:1148 tick @ jquery-1.9.1.js:8736 jQuery.fx.tick @ jquery-1.9.1.js:9317 setInterval (async) jQuery.fx.start @ jquery-1.9.1.js:9338 jQuery.fx.timer @ jquery-1.9.1.js:9330 Animation @ jquery-1.9.1.js:8795 doAnimation @ jquery-1.9.1.js:9121 dequeue @ jquery-1.9.1.js:1936 (anonymous) @ jquery-1.9.1.js:1979 each @ jquery-1.9.1.js:648 each @ jquery-1.9.1.js:270 queue @ jquery-1.9.1.js:1972 animate @ jquery-1.9.1.js:9134 switchPageByIndex @ app.js?1586964336:561 switchPageById @ app.js?1586964336:561 handlePlayerPageChanges @ app.js?1586964336:561 (anonymous) @ app.js?1586964336:561 (anonymous) @ base.js?1578419093:6 setTimeout (async) C.delay @ base.js?1578419093:6 C.defer @ base.js?1578419093:6 (anonymous) @ app.js?1586964336:561 (anonymous) @ firebase.2.4.0.js:201 gc @ firebase.2.4.0.js:52 cc @ firebase.2.4.0.js:30 dc @ firebase.2.4.0.js:29 h.Kb @ firebase.2.4.0.js:220 h.Ld @ firebase.2.4.0.js:188 Eh.Ld @ firebase.2.4.0.js:178 (anonymous) @ firebase.2.4.0.js:176 yh @ firebase.2.4.0.js:170 La.onmessage @ firebase.2.4.0.js:169 app.js?1586964336:559 Player -M4h1985VUpSQHvTKFTk is offline...

Nicholas said: Hey DM Dylan -&nbsp; We just pushed out a fix for this issue. As such, would you mind trying to reload the game(s) with the problem and letting us know if images are now showing up correctly, please? Thank you for your patience! He still can not see the maps.... and Now, 2 of my maps are white, and the images are not there anymore?