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"Not Authorized to Post"

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. "Not Authorized to Post"
1587363608
Gabriel M.
Permalink for 8511018 Quote
Whenever I try and send a personal message to anyone, immediately after pressing the send message button, I get a white screen with the text "not authorized to post" in the top left corner. This happens across several search engines and devices, I even made a new account to see if it helped (it didn't). How do I fix this?
1587397368
Rabulias
Permalink for 8512708 Quote
Some others have solved this problem by disabling all browser extensions/plugins. You can also try using a Private Browsing window (in Firefox) or an Incognito window (in Chrome), which should load without any plug-ins.
1588453272

Edited 1588453282
Nicholas
Roll20 Team
Permalink for 8597447 Quote
Hey Gabriel M. -  Apologies for this issue! We managed to diagnose the root cause here and it relates to a problem with our site's captcha settings. We have a ticket going to get it fixed, but in the meantime, the solution is that you need to post or reply to a public forum (not a game forum), and check the captcha that appears to the right of the text box. 
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