Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account
This post has been closed. You can still view previous posts, but you can't post any new replies.

Cannot load game. Black screen during loading

Game rooms: &nbsp;&nbsp;&nbsp;&nbsp; <a href="https://app.roll20.net/campaigns/details/6597812/steel-and-thunder" rel="nofollow">https://app.roll20.net/campaigns/details/6597812/steel-and-thunder</a> &nbsp;&nbsp;&nbsp;&nbsp; <a href="https://app.roll20.net/campaigns/details/4768891/5e-cormanthor" rel="nofollow">https://app.roll20.net/campaigns/details/4768891/5e-cormanthor</a> Environment: &nbsp;&nbsp;&nbsp;&nbsp;Ubuntu 18.04 &nbsp;&nbsp;&nbsp;&nbsp;Firefox browser 75.0 Potential duplicate of: &nbsp;&nbsp;&nbsp;&nbsp; <a href="https://app.roll20.net/forum/post/8546809/games-not-loading/?pageforid=8561208#post-8561208" rel="nofollow">https://app.roll20.net/forum/post/8546809/games-not-loading/?pageforid=8561208#post-8561208</a> Example of console log: Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). onloadwff.js :71:803620 Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). editor :12:1 Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). editor :13:1 JQMIGRATE: Logging is active jquery.migrate.js :20:10 Failed to create WebGL context: WebGL creation failed: * tryNativeGL * Exhausted GL driver options. featuredetect.js :4:111 This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. patience.js :34:9 Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). 3 jquery-1.9.1.js :1444:6 Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). 3 jquery-1.9.1.js :1450:5 Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). inspectlet.js :4:8118 CAMPAIGN ID: 4768891 instrument.ts :129:35 70 instrument.ts :129:35 Custom Sheet Translation instrument.ts :129:35 TOUCH SUPPORTED: false instrument.ts :129:35 RTCIceServer.url is deprecated! Use urls instead. 3 c98f1473-7f35-410c-bab3-a5ddb2ab57dd :273 Failed to create WebGL context: WebGL creation failed: * tryNativeGL * Exhausted GL driver options. app.js :553:24947 TypeError: this.gl is null app.js :553:24988 TypeError: d20.engine.finishCurrentPolygon is not a function app.js :547:12749 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://sentry.roll20staging.net/api/10/store/?sentry_key=fe596f386bb14775b58cad9accd672d0&amp;sentry_version=7" rel="nofollow">https://sentry.roll20staging.net/api/10/store/?sentry_key=fe596f386bb14775b58cad9accd672d0&amp;sentry_version=7</a> . (Reason: CORS header “Access-Control-Allow-Origin” missing). 2 Request to access cookie or storage on “ <a href="https://stats.g.doubleclick.net/r/collect?v=1&amp;aip=1&amp;t=dc&amp;_r=…id=1072942562.1588037462&amp;gjid=1926071105&amp;_v=j81&amp;z=1952283280" rel="nofollow">https://stats.g.doubleclick.net/r/collect?v=1&amp;aip=1&amp;t=dc&amp;_r=…id=1072942562.1588037462&amp;gjid=1926071105&amp;_v=j81&amp;z=1952283280</a> ” was blocked because it came from a tracker and content blocking is enabled. Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). onloadwff.js :71:803620 TypeError: d20ext.finalPageLoad is not a function startjs :46:105 &nbsp;&nbsp;&nbsp;&nbsp; &lt;anonymous&gt; (index) : 46 &nbsp;&nbsp;&nbsp;&nbsp; sentryWrapped helpers.ts : 85 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <a href="https://sentry.roll20staging.net/api/10/store/?sentry_key=fe596f386bb14775b58cad9accd672d0&amp;sentry_version=7" rel="nofollow">https://sentry.roll20staging.net/api/10/store/?sentry_key=fe596f386bb14775b58cad9accd672d0&amp;sentry_version=7</a> . (Reason: CORS header “Access-Control-Allow-Origin” missing). Use of navigator.sendBeacon instead of synchronous XMLHttpRequest during unload and pagehide improves user experience
Please carefully work through to the first three steps of our guide to Solving Technical Issues: Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please have your player thoroughly work through Step 4. (Don't forget the complete Console Log!) If you need additional information on how to capture a console log we have additional information here: &nbsp;Submitting a Console Log in Firefox &nbsp; Submitting a Console Log in Chrome Thank you!&nbsp;
Sorry, the problem persists
This is a known issue with Firefox 75 on Ubuntu. See here for background and workaround: <a href="https://app.roll20.net/forum/permalink/8514804/" rel="nofollow">https://app.roll20.net/forum/permalink/8514804/</a>
Join the crowd. A lot of us are crippled with this issue.
Rabulias said: This is a known issue with Firefox 75 on Ubuntu. See here for background and workaround: <a href="https://app.roll20.net/forum/permalink/8514804/" rel="nofollow">https://app.roll20.net/forum/permalink/8514804/</a> Thanks. It fixed my issue
Same issue, Windows 10 with MS Edge as browser. Worked fine before the update. Cleared cache. Didn't help. It *does* load with Chrome (too bad I have video issues with Chrome.) &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; :(
1588118530
Kraynic
Pro
Sheet Author
Keith U. said: Same issue, Windows 10 with MS Edge as browser. Worked fine before the update. Cleared cache. Didn't help. It *does* load with Chrome (too bad I have video issues with Chrome.) &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; :( Keep in mind that only Chrome and Firefox are supported as browsers for Roll20.&nbsp; Step 1 in Solving Technical Issues .
Hello, To keep things consolidated and organized, we would ask that you please refer to the&nbsp; main thread for this issue seen here &nbsp;- it will have the most recent communications and updates from us. As such, we’re going to go ahead and close this post. Thank you!