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GM edits to Token are not propagated to Players. Players edits are fine.

1588094894

Edited 1588099504
Hi, Description of the steps and errors: As a GM, I can drag and drop Tokens into the playing field (Default Character tokens or simple Token not linked to Character). Those are seen in their default state by Players as expected. Token are movable and position is updated. As a GM I edit said Token, changing its name or any propriety (bar values, nameplate visibility,...). Token is updated as expected on my GM screen. PROBLEM 1 : My Players (or myself logged as a Player in another tab using specific option in cog menu) do not see the changes. Token seems frozen in a state. PROBLEM 2 : These Tokens are editable by everyone, exact same changes done by a simple Player (or me as a Player) are behaving totally as expected and update on GM or Player screens. PROBLEM 3 : Firebase.update method fail in console log (cf. end of this message for Log) throwing an Exception. This does not appear during normal test, only in console Log. EDIT : The bug started around 15:00 UTC, before that - and for sure from 12:00 to 14:00 UTC - Tokens updated as expected for everyone. Triage steps taken to try to solve: * Browser change : A fresh install of Chrome has been tested (I'm usually using Firefox), bug is the same. * Browser extension and addons: Fresh install of Chrome so nothing to do. Private session in Firefox without any addons activated: Bug is the same. * Clear cache Done, nothing changes Setup description Web Browser: Firefox and Chrome Browser Version: Last version 75.0 and 81.0.4044.129 Operating System: Windows 10 If Javascript is enabled Yes for Firefox, default parameters for Chrome Your anti-virus software: Windows default one List of any browser add-ons or extensions enabled: None in the last Firefox test, none as fresh install for Chrome Specific Log extract Log on Pastebin : <a href="https://pastebin.com/HiB12F6N" rel="nofollow">https://pastebin.com/HiB12F6N</a>
In all instances were you logged into the game as both a player and GM at the same time? &nbsp;That could be a problem. &nbsp;Try creating a separate account to log into as a player.
I am experiencing the same thing. My husband is one of my players, so I have been testing by looking at his screen. When he makes changes, they happen just fine, but when I do it as GM, he does not see them. This includes the location of the tokens, the token settings and player settings for the tokens. If I exit the game and go back in (or change to player view) my changes disappear, as if they only happen locally. I had just worked out how to make nameplates visible to players, but this setting is not persisted - initially thought this was my problem, but it turns out to be all token settings. I was able to move tokens around just fine yesterday...
Patrick said: In all instances were you logged into the game as both a player and GM at the same time? &nbsp;That could be a problem. &nbsp;Try creating a separate account to log into as a player. It was one thing I tested indeed. I tried having only one instance as GM and with one of my Player in the session. Bug persisted.
The past few posts are for this problem, including me. It seems it's a new bug that appeared lately... hoping for a fix.
Yeah, I am having this issue as well. Yesterday it was fine.
1588099348

Edited 1588099423
Yeah I checked the forum after my last answer and saw that multiple thread were created for a similar - if not the same - behaviour. I hope I provided all relevant information for quick resolution ;) The bug started around 15:00 UTC, before that all Tokens updated fine (pre-session was at 12:00 UTC and for sure everything worked).
Same issue here
Also having same problem. Changes made to tokens aren't saved
Same issue with our group today.
Hey everyone, We have reproduction on this issue and are actively working towards a resolution. We will keep you all informed with updates. Thank you for your patience!
Hi folks, We've put out a fix for this issue and it should now be resolved. If you continue experiencing this issue, please refresh and let us know here. And like Drespar mentioned, thank you sincerely for your patience.
Juniper L. said: We've put out a fix for this issue and it should now be resolved. If you continue experiencing this issue, please refresh and let us know here. Previous tests now behave as expected for Player, GM and GM connected as Player. Everything seems OK now. Thanks a lot for your quick answers!
Don't know if it helps, but I discovered this.&nbsp;&nbsp; If I drag a character onto map without an assigned token, everything works find. If I assign a token from my assets or from the premium assets, the token will become unassigned and players cannot interact. If I reassign token to character sheet, player still cannot interact with it, If I remove the token, so its just the default image, then the player can suddenly interact with it.&nbsp;
And tested. Issue is still present.
I've experienced this issue yesterday and today in two games, once as GM and once as player today; some tokens suddenly stop updating at all, sometimes all tokens on the screen, sometimes only a few tokens. Changing browsers and disabling addons does not help, though reloading *generally but not always* helps. It's very frustrating when halfway through an encounter the core part of said encounter simply stops working, especially when there is no way to tell for the GM other than the players pointing it out (which may not happen for minutes and after a lot of rolls and things happening). In quite a few cases, tokens are also created but not linked to player or NPCs sheets, so people have no idea what their HP is, for example.
Same issue in 1 game i GM and happened to my GM today in a DnD 5e game.
1589269496

Edited 1589283183
[edit] My issues have resolved themselves
Juniper L. said: Hi folks, We've put out a fix for this issue and it should now be resolved. If you continue experiencing this issue, please refresh and let us know here. And like Drespar mentioned, thank you sincerely for your patience. I am still experiencing the issue of the tokens being frozen for the players whenever I make changes to the token settings.
1590173952

Edited 1590173994
I noticed today that many of my Game Default Settings have reverted and I cannot save any updates to the settings.&nbsp; The first image is what they continue to show, and the second image is what I am trying to change them to.&nbsp; I am using Google Chrome, FYI.
Same here. Game Default Settings: Page Defaults and Token Defaults will not save.&nbsp; I click the save button, the page refreshes and says it saved, but when I look at it, they are back to the original settings.&nbsp; And in-game, none of the settings I change are updated.&nbsp; MacOS Catalina 10.15.4 Google Chrome browser. logged out and cleared cache and stuff etc etc.&nbsp; we know you folks are hard at work keeping this system running and we appreciate it!&nbsp;
I'm having the exact same problem as OP. Any changes I make to the tokens aren't saved, and the players can't see them. It's making the platform basically unusable, and I just upgraded to a Plus account (not sure if related, but the bug started happening after I made the upgrade). Please help!
I'm having a similar problem were token information I put in the GM notes area and names don't save like 50% of the time it's getting to be a pain as I'm trying to world build and the tokens just won't save names or anything half the time.&nbsp;
Game settings for Dynamic Lighting also not saving for me in either Chrome or Firefox. All the boxes I check are unchecked after I save.&nbsp;
I'm also having this same problem with token settings not saving, and tokens not shown to move on player's screens.&nbsp;
you have to SAVE IT
Same EXACT problem.&nbsp;