Hey Michael R. - For both of the issues you supplied above, would you mind providing me the name of the game in question, please? I'll take a look at it to see if anything sticks out! To answer your second question, both here in the Forum and our Help Center are good places to get help. Unfortunately, with the state of things right now, all mediums we monitor have delays in support due to the extreme influx of requests we're receiving across the board. If you are looking for faster responses, the Forums are great because we have super helpful, knowledgeable community members who chime in and help however they can as well.
