Detailed description of the problem: I'm having a problem where the map in my game is completely black. It briefly worked for a few minutes when my group first started and was getting everything set up, but then at some point it randomly went black and I have not been able to get it to work again. I can still see everything else--chats, character sheets, etc., but not the map or characters. It's just a solid black square that I can zoom in and out of. My GM can see my character and view just fine from his computer. I tried logging into my account on my partners computer, and I'm able to see the map just fine. When my partner logs onto his account using my computer, he also encounters the black map issue, so I think this is somehow a problem with my computer that may go beyond a browser issue. Minimum number of steps to reproduce the problem: I have tried disabling and even getting rid of all Chrome extensions, updating Chrome, and making sure my firewall isn't blocking anything. I have tried loading the game on four additional browsers: Microsoft Edge, Internet Explorer, Firefox, and Brave, all with the same issue. I tried re-starting my computer and the browser and game, and clearing my cache several times. Still no luck. Description of setup Browser: Chrome 81.0.4044.129 Extensions: AdBlock Plus (disabled), WhatFont (disabled) Operating System: Windows 10 (64-bit) Bug Triage Results Please carefully work through to the first three steps of our guide to Solving Technical Issues : Step 1: I have tried this on both Chrome and Firefox, as well as several other browsers. Step 2: I have disabled all extensions. Step 3: I have tried clearing my cache several times. Step 4: I tried checking the console log, but it appears to be blank. (See attached image) Thank you for any help you can provide!