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Advanced Fog of War won't run on some player's PCs

Good afternoon, Over the weekend, I ran two games with a map that had the Advanced Fog of War set.   In each game I had one player where the page would not load.    The first was on a Mac. His hung on the loading screen for 4-5 minutes before he mentioned it.   (Unfortunately, this was an online con, so I'm not going to be able to get any specs for you).   He did indicate that installing a brand new browser got him in. The second was on a PC.  I may be able to get specs if you can tell me what is useful.   His machine would not connect at all with any browser.   I switched the map from Advanced Fog of War to regular FoW, and he was instantly in. In both cases, we tried the following: Page Refresh Restart Browser Change the page in Roll 20 (the Mac user claims that this rebooted his entire system...so it could be a resource issue) If it helps, I can point you at the campaign which caused the problems.
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Edited 1591209194
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
While using Advanced Fog of War, did  you also have Global Illumination set to ON? That can kill performance and even cause failure to load.
Following up on this.  (Took a while to get the player online) Looks like it was Global Illumination. Unfortunate, but good to know