Hey everyone - If you are still experiencing problems, would you mind providing a Console Log from the moment you logged into the page till when you encountered the issue, please? Directions for providing a console log in Chrome can be seen here: <a href="https://roll20.zendesk.com/hc/en-us/articles/360040673774" rel="nofollow">https://roll20.zendesk.com/hc/en-us/articles/360040673774</a> . The directions for Firefox are described here: <a href="https://roll20.zendesk.com/hc/en-us/articles/360040673814" rel="nofollow">https://roll20.zendesk.com/hc/en-us/articles/360040673814</a> . Also, if you are more technically savvy, if you could provide us a HAR network log by attaching it in this link , that would be extremely helpful as well. Directions for providing a network log in Chrome and Firefox can be found via this guide provided by Zendesk support .